Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Bond Division has been underwriting surety and fidelity bonds for over 90 years. Great American is known for expert underwriting, solid financial strength, market leadership and creative solutions to all bonding needs. With a highly diverse product line, Great American is one of the top surety companies in the United States.

Our Claims division is looking for a Contract Surety Claims Manager/Senior Contract Surety Claims Manager to join the claims team in their headquarters in Cincinnati, OH. The successful candidate is expected to be work in the Cincinnati office full-time.

Essential Job Functions and Responsibilities:

Handles Contract Surety claims of high complexity/exposure as well as supervises direct reports’ activities within the Bond Claims department. Shall both directly handle and supervise direct reports as to:   

Investigates, evaluates and adjusts Contract Surety claims:

Reviews and evaluates coverage and/or liability.

Secures necessary information (i.e., reports, bonds, credit limits, policies, appraisals, releases, statements, contracts or other documents) to assist in the investigation of claims.

Retains and directs approved consultants and outside counsel.  Responsible for maintaining cost controls and overseeing the work of outside counsel.

Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.

Establishes and maintains proper loss, salvage and subrogation reserves.

Prepares periodic claims reports and financial evaluations.

Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.

Ensures that claims payments are issued in a timely and accurate manner.

Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.

Manage and advise a team of Adjusters on involved cases and extend settlement authority to Adjusters as necessary after reviewing case files.

May establish reserves and make recommendations to Senior Management on cases exceeding personal authority.

Participates in management administration functions, such as SOX (Sarbanes Oxley) Compliance, SOX Testing, Budget Analysis, and Budget Preparation.

Prepares analytical reports, including Exposure Analysis, Re-Insurance and Pricing Treaty.

As directed, may assist Underwriting, Marketing, Risk Management, and Loss Prevention with projects, including evaluating potential new business.

Ensures that the team meets performance targets.

Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.  Ensures new members of the team receive proper training.

Performs other duties as assigned.

Job RequirementsEducation: Bachelor’s Degree or equivalent experience.Field of Study: Business, Liberal Arts, Finance or a related discipline.Experience: Generally, 5 to 10 years of related experience

Business Unit:

Bond

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.