Date Posted:

2024-10-02

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Contract to Cash Lead - UK & Nordics

Location: Leicester

Otis UK & Nordics is seeking an experienced and strategic Contract to Cash Lead to oversee and enhance our contract to cash process across the operating unit. This leadership role demands a strong background in financial management, contracts, billing processes, and credit control to ensure the company’s financial health and operational efficiency.

The Contract to Cash Lead will ensure accurate invoicing, timely collections, and effective credit risk management in line with Otis T&C's. This role is pivotal in optimizing cash flow, minimizing bad debts, and supporting the company’s financial objectives.

Key Responsibilities

Develop and implement contract, billing and credit control strategies, policies, and procedures.Oversee the end-to-end contract to billing process to ensure accuracy and timeliness of invoicing.Manage credit control activities to maintain healthy cash flow and minimize financial risks.Lead and mentor teams, fostering a culture of excellence and continuous improvement.Collaborate with Sales, Operations, and within Finance to ensure alignment and efficiency in contract terms and billing and credit processes.Conduct regular reviews and assessments of team performance.Implement and monitor key performance indicators (KPIs) to track effectiveness and identify areas for improvement.Measure, assess, drive and report of key working capital metrics.Set collection targets, review and assess collection performance of the different Business Units and operational activitiesEnsure compliance with all relevant regulations, standards, and best practices.Develop and present regular reports on debt and asset management performance to senior management.

In addition, the candidate will be expected to:

Be fully conversant and compliant with all Environmental Health and Safety procedures.Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO)Perform all his/her responsibilities in compliance with the Otis Policies and Code of Ethics. 

People Management

Develops and nurtures a continuous talent pipeline for key roles in the UKN Billing and Credit Control teams and provides mentoring for high potential talent.Defines and facilitates the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the UKN Billing and Credit Control teams.Nurtures talent within the organization by providing ongoing feedback, coaching and development opportunities to individuals to enable achievement of their defined goals.

Key Requirements:

Bachelor’s degree in Finance/Accounting or equivalentRelevant certification in credit management such as Chartered Institute of Credit Management (CICM) or equivalent is preferredMinimum of 10 years of experience in billing and credit control, with at least 5 years in a leadership role in a construction/engineering organizationStrong knowledge of billing processes, credit control principles, and financial management.Proven experience in developing and implementing billing and credit control strategies.Excellent leadership and team management skills.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.Proficiency in billing and credit control software and tools.Develops communication strategies and has significant persuasion skills. Resolves conflicts and manages divergent audience perspectives

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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