The Contracts Administrator job is comprised of either a Customer Deal Desk Specialist or a  Deal Desk Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.

Proficiencies: 

1.       Quality Focused: Produce high quality results independently. Able to break a complex problem into simple workable items, establish relationships between them and logically communicate solutions

2.       Presenting for Impact: Excellent written, verbal, interpersonal, and analytical communication skills. Influence to change perceptions in a positive, creative and supportive way. Adjust message delivery to address specific needs and perspectives of the audience

3.        Critical Thinking: Follow established policies and procedures, as well as problem solve and apply good judgment when performing non-standard transactions

4.        Change Agility: Inspire change strategically, and gain adoption from all stakeholders in a timely manner. Quickly recognize situations or conditions where change is needed, and demonstrate resilience in times of change or uncertainty 

5.        Professional: Thrive in a fast-paced environment, while maintaining professional demeanor and customer focus at all times

6.        Mastering Complexity: Understands sensitivity of time, provides balanced and timely judgment even when complete facts are not available; while working on high value deals/complex contracts, is able to judge potential risks by using past experience and knowledge, and to link problem areas to predict potential outcomes and provide logical solutions; develops and systematically evaluates alternative courses of action, identifies solutions and impact of alternatives

7.        Customer Centric: Understand customer intent and anticipate customer needs on the transaction, and apply best practices and creative solutions. Facilitate a deal from identification to closure

8.        Teamwork: Project manage deals, hosting and driving discussions with multiple stakeholders to achieve the desired outcome. Build reciprocal relationship with multiple stakeholders internally. Identify harmonies across LOBs and act on opportunities to integrate efforts. Leverage others’ expertise and share information and best practices to optimize work results

9.        Competitive Edge: Use insight gained across interpersonal boundaries to advise future practices and increase alliances

10.    Leadership: Strong mentoring and influencing skills. Lead by example, personally modelling positive values, behavior and work practices. Engage and value input from diverse groups. Delegate with clearly defined responsibility and authority

Experience & Qualifications:

·       Project management skills and ability to detail and supervise key breakthroughs of a project

·       Excellent written and verbal communication skills and comfortable presenting with senior level executives

·       Ability to lead discussions and drive actions across multiple stakeholders to a successful outcome

·       Experience drafting, reviewing, and interpreting contracts comfortable operating in a fast paced and often high-pressure environment

·       Good leadership and decision-making abilities. 

·       Proficient in MS Office.

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Career Level - IC3