Job Description

**$2,000 Sign-on Bonus only applicable to External candidates. Prior Workers and Internal associates are not eligible for the bonus.

Process contracts accurately by entering information into appropriate system. Ensure that signed contract paper work is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners’ service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

CRITICAL TASKS


Contract Processing

Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).Ensure that signed contract paper work is accurate and contains all necessary information and documentation.Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.

Office Equipment

Transmit information or documents using mail, scanner, or facsimile machine.Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Computers/Software

Use computer systems and software packages to input, access, modify, store, or output information Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Communication

Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner Speak to customers and co-workers using clear, appropriate and professional language.Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Partner with and assist others to promote an environment of teamwork and achieve common goals.



Physical Tasks

Enter and locate work-related information using computers.Read and visually verify information in a variety of formats (e.g., small print).Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.



Policies and Procedures

Maintain confidentiality of proprietary materials and information.Protect the privacy and security of customers and coworkers.Follow company and department policies and procedures.Perform other reasonable job duties as requested.

CRITICAL COMPETENCIES

Analytical Skills

Computer SkillsLearningArithmetic Computation

Interpersonal Skills

Team WorkInterpersonal SkillsDiversity Relations

Communications

Applied ReadingListeningCommunicationWritingEnglish Language Proficiency

Personal Attributes

IntegrityStress ToleranceDependabilityAdaptability/FlexibilityPresentation

Organization

Detail OrientationMulti-TaskingTime Management

Physical Abilities

Visual Acuity

PREFERRED QUALIFICATIONS

Education

High school diploma/G.E.D. equivalent

Related Work Experience

6 months related experience.

Supervisory Experience

No supervisory experience is required

Certification

Notary Public

This opportunity offers a comprehensive and competitive compensation program, including Paid Time Off, Group Insurance, (Health, Dental, Vision, Life, LTD, STD), Leave Sharing, Retirement and Financial Benefits, (401k, Flex Spending Accounts), as well as Wellness Programs, Commuter Savings, Travel and Education Discounts, and more!

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.