Job Description

Contract Processing

Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).Ensure that signed contract paper work is accurate and contains all necessary information and documentation.Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.

Office Equipment

Transmit information or documents using mail, scanner, or facsimile machine.Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Computers/Software

Use computer systems and software packages to input, access, modify, store, or output information Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Communication

Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner Speak to customers and co-workers using clear, appropriate and professional language.Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.Talk with and listen to other employees to effectively exchange information.

 Working with Others

Support all co-workers and treat them with dignity and respect.Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

Enter and locate work-related information using computers.Read and visually verify information in a variety of formats (e.g., small print).Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

Maintain confidentiality of proprietary materials and information.Protect the privacy and security of customers and coworkers.Follow company and department policies and procedures.Perform other reasonable job duties as requested.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.