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Job Description
Place of Assignment:
DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City
Place of Examination
and Interview:
DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City
PROJECT DEVELOPMENT OFFICER II
Item Number
:
000624
Compensation
:
SG-15 (Php 38, 413.00)
Place of Assignment
:
Pantawid Pamilyang Pilipino Program
CSC-PRESCRIBED QUALIFICATION STANDARDS
Education
:
Bachelor’s Degree relevant to the job
Training
:
Four (4) hours of relevant training
Experience
:
One (1) year of relevant training
Eligibility
:
None required
PREFERRED QUALIFICATION STANDARDS
Education
:
Bachelor’s Degree relevant to the job
Training
:
Sixteen (16) hours of training (cumulative) in any of the following areas: technical writing, dispute resolution, use of any information system/applications, research, effective communication, or other related areas
Experience
:
One (1) year of work experience involving coordination with stakeholders, survey/research, data gathering, monitoring, use of information systems, and others relevant to the job. Familiar with basic office productivity tools/applications.
Eligibility
:
None required
JOB DESCRIPTION
Assists the PDO III in ensuring division deliverables; responds to the grievances received through the various channels; endorses the grievances to the regional counterparts or concerned offices; and processes retroactive payment.
Functions and Responsibilities:
Management of Grievance Redress Mechanisms
1. Provides initial or final resolution to concerns and/or complaints received from different channels by the Division and records the same in the GRS tracker/system.
2. Endorses grievances to the appropriate Field Offices, Divisions, and external agencies.
3. Draft memorandum addressed to the concerned office/s or Field Offices on cases/inquiries received at the NPMO level, subject to the approval of the immediate supervisor.
4. Assists the PDO III in providing technical assistance to the regional counterparts.
5. Assists the PDO III in tracking the status of grievances and following up with the regional counterparts on case resolution.
6. Consolidates uploaded retroactive payment file transactions through the Pantawid Pamilyang Information System (PPIS).
7. Draft Notice of Approved Payroll Actions (NAPA) for submission to RMQAD for quality assurance.
8. Assist the PDO III in drafting activity proposal and budgetary matrix, subject to the approval of the immediate supervisor.
9. Assist the PDO III in conducting field validation.
10. Draft minutes of the meeting, feedback report, or summary of agreements (SOA) on the activities attended, subject to review by the immediate supervisor.
11. Perform other related tasks assigned by the Division Chief/PDO IV/PDO III
Redress Policy Development
1. Gathers feedback from the captured grievances received by the Division as input to policy development
Job Outputs:
1. Draft technical assistance plan
2. Draft memorandum
3. Draft activity proposal and budgetary matrix
4. Draft confirmation and feedback reports
5. Minutes of meeting
6. Summary of agreements
7. Other output assigned by the National Program Director/Manager or Division Head
CRITERIA FOR EVALUATION
Education
:
20%
Training
:
10%
Experience
:
20%
Written Examination
:
25%
Technical Exam
:
25%
Interview
:
20%
Performance Review
:
5%
Total
:
100%
Initial Shortlisting
:
Obtain 80% of the maximum total score or 40 points in
Education, Training, and Experience (ETE)
Final Shortlisting
:
Top five (5) highest rating but overall rating
should not be less than 80%
APPLY NOW
Fill out the Job Application Form (JAF) and upload your complete requirements in a combined Portable Document Format (PDF) not exceeding 100 MB on or before September 26, 2024 by accessing this link:
https://forms.gle/iAEu7Bf5poTuXL8C9
Application Requirements:
1. Application Letter stating the desired position, item number/code, and office/bureau/service/unit addressed to Director Jennifer M. Rizo, Director IV of Human Resource Management and Development Service;
2. Duly accomplished, subscribed and sworn/notarized Personal Data Sheet (PDS) with a recent passport-sized picture and thumbmark and Work Experience Sheet. You may download these forms through this link: https://csc.gov.ph/downloads/category/223-csc-form-212-revised-2017-personal-data-sheet;
3. Authenticated or Photocopy of Transcript of Record and/or Diploma;
4. Authenticated or photocopy of Certificate of Grades for Master’s Degree earned units, if applicable;
5. Certificate/s of relevant trainings and seminars attended;
6. Certificate/s of Employment (COE);
Note:
(i) For internal applicants except Contract of Service (COS) workers, COE is no longer required.
(ii) For DSWD COS workers and external applicants from public or private sectors, COE signed by the Human Resource Management Officer or authorized representative is required.
7. Copy of Special Order or Certification indicating the supervisory/management experience/functions signed by the HRMO or any authorized representative (for Division Chief positions only/if applicable);
8. Valid NBI/Police Clearance or proof of payment i.e. official receipt of the NBI/Police clearance;
9. Authenticated or photocopy of Civil Service Eligibility and/or Valid PRC ID/Integrated Bar of the Philippines (IBP) ID/proof of payment or schedule of appointment for the PRC/IBP renewal license; and
10. Performance Rating in the last rating period or its equivalent, as may be applicable.
Note:
(i) For those applicants from the public sector vying for promotion, a performance rating is required.
(ii) For internal (including COS workers) and external applicants from the public sector: Latest and duly approved Individual Performance Commitment and Review Form (IPCRF).
(iii) External applicants from private sectors: In the absence of performance rating, you may use the Certificate of Performance Rating from your most recent employer. You may access the form through this link: https://drive.google.com/file/d/1t9EyqTanPZBLfjQ9W5AKsNqfFg2ewAXG/view?usp=drive_link.
Reminders:
• Files should be in a PDF and must not be compressed into archive file formats such as RAR or ZIP.
• If applying for multiple positions, find the appropriate JAF for the position/s and submit separate applications/documents for each.
• Requests for extension of submission and application with incomplete documents will not be entertained.
• All communications pertaining to your application will be sent via email.
Step-by-Step Guide in Applying for DSWD Job Vacancies:
https://drive.google.com/file/d/1snhMP3j3NSDIxblCg0wDNyUmoDAlucqY/view?usp=share_link
EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE
All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.
DATA PRIVACY POLICY
All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines’ General Disposition Schedule.
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