We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact. 

 

As a Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

 

Our Control team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them. 

 

Requirements

Control manager maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function, and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.

 

Job responsibilities:

Engage with relevant stakeholders to evaluate and perform an end-to-end analysis of the business’ operational risk and control environment to identify significant control gaps, weaknesses, and resolutions to reduce financial loss, regulatory exposure, and reputational risk Review and analyse program-related data frames (e.g., KRIs/KPIs) to proactively identify existing and emerging operational risks to business-related programs and strategies Develop and support a proactive risk and control culture within our digitally driven business that leverages distributed interaction among peers to drive proven risk and control evaluation strategies as well as sound change management protocols Partner effectively with colleagues across the firm, business, operations management, legal, compliance risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and control programs, risk mitigation, key risk indicators, control design and performance evaluation Lead by example, with exemplary personal and professional attributes Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business 

 

Required qualifications, capabilities and skills

Bachelor’s degree or equivalent experience required Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)  Demonstrate confident leadership and sound judgment

 

Preferred qualifications, capabilities and skills

Financial services experience in controls, audit, quality assurance, risk management, or compliance preferred Experience working in an Agile environment, and experience using JIRA and Confluence a plus

 

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