Deliver instructor led training (ILT and VILT) on KYC topics on behalf of the KYC Academy Pillars e.g. CDD/TM/ScreeningSupport the development of training programmes that address KYC  staff , collaborate with KYC Academy colleagues  to identify global training/trainer needs/requirements.Support the preparation of Global KYC Academy training materials – SME knowledge content, lesson plans, videos, and presentations.Provide feedback from training events to Academy content SME’s, ISD and managementSupport the exploration, delivery, testing and rolling out of new learning initiatives in collaboration with the other members of the functionSupport the implementation and management of monitoring systems to ensure that all trainers are performing job responsibilities according to requirements.Drive ING brand values, messaging and philosophy through all training delivery and development activities.

Keep abreast of trainer/training trends, developments, best practices and innovations relevant to ING’s AFC/KYC practices