RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: • Supervises the daily operations of the assigned area. • Works collaboratively with management to ensure operations are in compliance with applicable regulatory requirements and with the policies and procedures of The Queen’s Medical Center. II. TYPICAL PHYSICAL DEMANDS: • Essential: stooping/bending, finger dexterity, seeing, hearing, speaking. • Frequent: sitting, repetitive arm/hand motions, static gripping of an object for prolonged periods. • Occasional: standing, walking, climbing stairs, walking on uneven ground, squatting, twisting body, reaching above, at and below shoulder level. Depending upon area of assignment may lift and/or carry usual weight of 1 pound up to 20 pounds, pushing/pulling usual weight of 10 pounds up to 20 pounds. • Operates computer, copier, telephone and fax. III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • Associate’s degree in business, health care or related field; OR two (2) years progressive experience in healthcare, preferably in a physician practice may substitute for educational requirement. • Demonstrated knowledge in third party and government payor and reimbursement regulations, including Medicare/Medicaid program requirements preferred. B. EXPERIENCE: • In addition to the educational requirement, three (3) years experience in any or combination of the following: physician’s practice, health clinic operations, medical insurance, physician practice services. • Prior experience demonstrating ability to work effectively with physicians. • Prior leadership/supervisory experience desirable. Equal Opportunity Employer/Disability/Vet