Position Summary

 

The Business Coordinator serves as an adjunct to the Practice Manager/Medical Director.  He/she oversee the operations within the site(s)s to ensure that daily functions within the office are maintained and that patient flow is smooth.  The Office Coordinator exercises a high degree of judgment and discretion in performing both routine and complex tasks. This position is responsible for assisting the Practice Manager/Director with multiple locations across the Healthcare System. Available to cover other administrative support staff and duties as needed. This position has a high degree of visibility when interacting with internal and external customers.  Assists with escalated patient and provider questions/concerns.   Other responsibilities and projects as assigned.

 

Minimum Requirements

 

Education         

High School Diploma or GED Equivalent

 

Experience        

Three years office experience

 

License/Registration/Certifications        

N/A

 

Preferred Requirements

 

Preferred Education     

N/A

 

Preferred Experience    

Previous Management Experience

 

Preferred License/Registration/Certifications    

N/A

 

Core Job Responsibilities

 

Monthly general inspection of departments/locations Updates Department forms Responsible for Communication Board updates as assigned Assists with Provider PME check request for multiple departments as assigned Maintain licensure and certification documents for multiple providers as assigned Maintain annual requirements for multiple providers Assist with staff meetings Supports management in quality programs when applicable Meet with patients and providers to resolve errors, complaints, misunderstandings Supervises non-clinical employees as assigned Conducts monthly cash drawer audits as assigned Oversees denials and referrals as assigned Assists manager in rounding with employees as assigned Assists manager in employee time-keeping responsibilities as assigned Assists the Practice Manager with hiring, counseling, evaluation, and termination of employees; as assigned. Special projects as assigned related to practice and department management