8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! **Coordinator II, Accounts Payable - Operations** Home Office, Richmond VA **About this job** The Coordinator II, Accounts Payable is responsible for working with CarMax stores, external partners, customers, and other internal partners to process timely & accurate payments. The responsibilities in this role are cross-functional across multiple desks. Duties include performing various accounting tasks such as completing journal entries, account reconciliations, researching and resolving errors or offsets, verifying supporting documentation to ensure adherence to the company policies, and providing exceptional customer service by resolving inquiries. A successful Coordinator II in Accounts Payable must demonstrate strong teamwork, a drive to deliver timely, high-quality work and a commitment to customer service. **What you will do – Essential Responsibilities** Typical responsibilities may include: + Process transactions, perform research and resolve items per established control requirements, procedures, IRS guidelines and corporate policies. Activities can include Taxpayer Identification Number (TIN) validation, data entry and audit, validation of supporting documentation and approval, obtaining and reconciling vendor statements, processing cash receipts, working aging reports and/or queues, exception handling and reporting. + Provide customer service support to internal and external customers by assisting with payment status and discrepancy resolution. + Perform accounting functions: run basic queries to identify and execute offsets, key entries into financial ERP, reconcile general ledger accounts, and prepare monthly general ledger journal vouchers. + Responsible for most of the accounting communications channels with customers, suppliers, financial institutions, and a variety of government agencies + Participate in the planning and development of work methods relating to invoices & payment processing + Work on projects as assigned. **Qualifications and Requirements** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Takes the time necessary to make the right choice; does so quickly if needed + Thinks logically, quickly as needed, applying past experiences and available resources, to form a thought process that is practical and grounded; knowing when to partner with Accounting Leadership or subject matter experts + Balances and prioritizes competing responsibilities appropriately + Communicates effectively through written and verbal methods to a variety of audiences both internal & external + Uses all resources to make good decisions + Partners with others to best serve the customer + Builds and maintains relationships across internal teams and with external business partners + Champions and adapts to change + Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. **Education and/or Experience** + High school diploma or equivalent required; Bachelor’s degree in business a plus + 2+ years of business-related experience required (e.g., bookkeeping, cash management, office management), including 1+ year of accounts payable, account reconciliation highly preferred + Experience with basic accounting concepts preferred + Proficient level of Microsoft Excel required (e.g., Filtering, Subtotals, Shortcuts) + Proficient in Microsoft Word, PowerPoint, Teams, Outlook highly preferred + Experience in Cloud ERP solution (e.g., Oracle) is a plus **About CarMax** CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.