Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Sales Coordinator 

Wasquehal, Nord, France

 

About Us 

Want to work in a dynamic company with a friendly atmosphere? Ingersoll Rand Air Solutions Hibon in Wasquehal is the place for you! Specializing in the manufacture of blowers, we are part of the Ingersoll Rand group.

 

Job Summary 

As a Sales Coordinator (M/F), you will provide customer support and follow-up (export/France) for the company.

 

Responsibilities

Disseminate and ensure compliance with the company's commercial policy to customers. Respond to all internal and external requests related to ongoing files. Enter customer information and update files to allow data updates. Propose commercial offers for standard machines and spare parts to customers. Ensure order processing until invoicing and delivery: Ensure compliance with the pricing policy. Prospect customers on their preventive maintenance needs/insurance contracts and develop the spare parts market. Validate and record offers and orders on various software such as Oracle, Siebel... Inform customers about product availability and delivery times. Ensure customer follow-up: Manage relationships with customers. Collect satisfaction survey results, compile and analyze them. Respond to customer information requests. Propose solutions in case of malfunctions (delivery, warranty, payments) in collaboration with the Warranty service. Ensure follow-up of customer complaints in relation with services. Follow up with customers for payments of invoices pending delivery and/or covered by a letter of credit. Update customer information via the group (account opening, change of payment terms, and addition of price lists). Report customer information to the Sales Management. Participate in commercial meetings upon request. Participate in the development of versatility within the service.

Basic Qualifications

Order entry Customer relations Reading dashboards and activity tracking indicators Internal software: Oracle, Siebel, DepotRepair, Laser, Windchill Languages: French: Advanced English: Business

Skills

Resilience Customer orientation Teamwork Prioritization Coordination Listening skills Adaptability Interpersonal skills Multicultural mindset Anticipation

What We Offer Why join us?

Family Atmosphere: With around 70 employees, we offer a warm and close working environment. Renowned Company: Take advantage of career and development opportunities within an internationally recognized group. Complete Environment: All services, including production, are on-site for an enriching experience.

If you are passionate and ready to take on challenges, join us today and be part of the Ingersoll Rand Air Solutions Hibon adventure!

 

#LI-MT1

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.