Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

The Coordinator, Summer Operations manages summer housing assignments for over 11,000 conference guests transitioning in and out of the residential buildings during the months of May through August. S/he actively provides frequent communication and customer service to 90+ non for profit, educationally focused conference groups, interns, summer school students, and their program contacts on a daily basis. The work days will vary during the season: September – May: Monday-Friday; May-August: Sunday – Thursday. The coordinator works a flexible schedule from May through August, weekends and evenings included, and must be accessible via University cell phone after hours. Additional duties include, but are not limited to:

Strategically coordinate all summer housing assignments and campus resources for summer conference groups, interns, summer school students, and guests.  

Oversee all financial transactions for summer conference groups, interns, summer school students, and guests. 

Participate in recruitment, selection, work assignments, training, and evaluations of approximately 40-50 summer student staff members.

Provide direct and indirect supervision to both temporary full-time and student staff members throughout the summer, as well as student staff throughout the academic year.

Collaborate with campus partners (i.e. housekeeping and facilities), ensuring the preparation of residential building space for campus projects and summer guests.

Work Interactions

This position reports directly to the Assistant Director for Summer Conference Operations. During the summer months of May through August, s/he directly supervises 7-12 undergraduate students as Conference Leads and Summer Assistant Leads working 40 hours/week, as well as indirectly supervises over 40-50 undergraduate student Summer Assistants working 20 hours/week. During the academic year, the incumbent directly supervise 2-4 undergraduate student Conference Leads. Vacation is to be taken during non-peak periods between mid-September and March. This position requires the use of good planning, communication, and interpersonal skills with conference groups and other Georgetown University departments including the Georgetown Event Management Services, Aramark Catering, School for Continuing Studies, Public Relations, Registrar's Office, Public Safety, and Student Affairs.

Requirements and Qualifications

Bachelor’s degree

One to two years of sales or administrative experience, preferably in university housing, hotel sales, or event planning

Computer literacy with specific experience with word processing and spreadsheet software

Experience with desktop publishing with good analytical, problem solving, and organizational skills

Customer service orientation and strong communication skills, as well as ability to function as a member of a diverse, collaborative team

Must be able to work with limited supervision, to prioritize and organize many tasks and be available to respond to customers during non-office hours, during specific period

Commitment to the ideals of community and the integration of academic, Jesuit values, and the mission of student affairs is essential

Familiarity with StarRez housing software is desired

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.