Coordinator, Training/Communications
University of Utah
Details
**Open Date** 12/16/2024
**Requisition Number** PRN40794B
**Job Title** Coordinator, Training/Communications
**Working Title** Coordinator, Training/Communications
**Job Grade** E
**FLSA Code** Administrative
**Patient Sensitive Job Code?** No
**Standard Hours per Week** 40
**Full Time or Part Time?** Full Time
**Shift** Day
**Work Schedule Summary**
Monday-Friday 8:00-5:00 Hybrid.
**VP Area** President
**Department** 01491 - Assoc. VP Research Integrity
**Location** Campus
**City** Salt Lake City, UT
**Type of Recruitment** External Posting
**Pay Rate Range** 39300 to 60,000
**Close Date** 03/16/2025
**Priority Review Date (Note - Posting may close at any time)**
**Job Summary**
This position is based in the Office of Research Education (REd), which is a unit within the Office of Research Integrity and Compliance ( ORIC ). REd provides educational content to the University of Utah research community to address topics to promote a culture of research ethics, integrity, and responsibility. This hire will be a key member of the REd team is essential in executing the day-to-day operations of REd’s core programmatic activities. Specific duties will include analyzing participant data, coordinating class schedules, communicating with instructors and participants, facilitating online and in-person classes, and ensuring and executing effort agreements with instructors. Outstanding client relation skills are critical to the success of this role.
**Responsibilities**
This position is responsible for ensuring a streamlined and positive outcome for all REd instructors and participants in day-to-day operations.
**Essential Functions**
1. Maintain high standards of organization and transparency for record keeping and participant data management.
2. Manage REd communications and messaging to promote a highly collaborative work environment.
3. Support the development, distribution, and collection of satisfaction surveys and evaluations materials to determine the success of REd classes and other activities.
4. Facilitate online and in-person classes, workshops, and certificate programs.
5. Works closely with REd and other ORIC staff to ensure that financial records are organized and accurate.
6. Works to resolve occasional issues raised by participants or instructors in accessing Canvas, Zoom, or other class resources to achieve superior customer satisfaction.
7. Enhance the design of educational content as needed.
8. Provide high level analysis of records of instructor and participant data.
9. Support an online learning environment that is welcoming to participants of all backgrounds.
10. Collects, analyzes, and summarizes enrollment and/or participant data to inform modifications of marketing strategies.
**Minimum Qualifications**
Bachelor’s degree in Communications, Business, Marketing, Education, Linguistics, , Human Resource Management, or related discipline, plus two years of experience or equivalency. Experience with remote learning and/or online education. Software competency in learning management systems, such as Canvas. Familiarity with MS Office and Zoom/Teams, and expertise or strong interest, in support platforms such as Catalog, Qualtrics, and Trumba. The successful candidate will have outstanding organizational, writing, critical thinking, and communication skills.
**Preferences**
**Preferred Qualifications**
Master’s degree and experience with data analytics would be viewed as a strength. The candidate will have developed, conducted, and/or facilitated education and training programs for at least two years. There is an expectation that the candidate will be innovative and able to foster and maintain a collaborative network within the University of Utah and potentially higher ed institutions nationwide. Proven customer relation skills would be advantageous for this position. Experience with graphic design software and/or statistical software would be desired, but are not required.
**Type** Benefited Staff
**Special Instructions Summary**
**Additional Information**
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
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