Coordinator
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
The Coordinator will be responsible for executing logistics for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment.What You’ll DoDatabase management - manage promotional educational programs within the proprietary systemBudget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelinesSelection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangementsCoordinate payment with venues/caterers and any other vendorsFrequent daily communication with sales representatives and faculty as neededReview all venue contracts for accuracy/ensure customer compliance requirements are metEnsuring all event materials are complete and accurateWork closely with other team members to ensure successful execution of eventsAdherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)Effectively manage a high volume of events while also responding to emails and phone callsManage and monitor emails with volumes of 75-125 total emails per day. (# may change depending on customer size)Cover after-hours phone line 5 pm-midnight on a rotated basis (weeks selected by the coordinator)RequirementsHigh School diploma or equivalent; College Degree Preferred1+ years experience in a field or related area (Sales, Hospitality, Pharmaceutical, Medical Industry, and Customer Service)Pharmaceutical Speaker Bureau experience is a plusPharmaceutical Event Planning experience is a plusStrong analytical and problem-solving skillsProfessional and clear oral and written communication and etiquette skills to successfully manage high phone and email volume Demonstrate ability to work in a dynamic environment, changing planning activities and/or multitasking often to meet fluctuating customer /company priorities Proficiency in MS Office, Word, Excel (e.g., financial calculations, pivot tables, VLOOKUP’s), and Gmail preferredNice to HaveExceptional attention to detailAbility to work and thrive in a team atmospherePositive attitude and maintain a “Whatever it Takes” attitudeAbility to take on additional ad hoc tasks as needed to support the teamAbility to maintain productivity while performing repetitive planning tasks every dayPerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $22 - $28 per hourThe salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
The Coordinator will be responsible for executing logistics for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment.What You’ll DoDatabase management - manage promotional educational programs within the proprietary systemBudget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelinesSelection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangementsCoordinate payment with venues/caterers and any other vendorsFrequent daily communication with sales representatives and faculty as neededReview all venue contracts for accuracy/ensure customer compliance requirements are metEnsuring all event materials are complete and accurateWork closely with other team members to ensure successful execution of eventsAdherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)Effectively manage a high volume of events while also responding to emails and phone callsManage and monitor emails with volumes of 75-125 total emails per day. (# may change depending on customer size)Cover after-hours phone line 5 pm-midnight on a rotated basis (weeks selected by the coordinator)RequirementsHigh School diploma or equivalent; College Degree Preferred1+ years experience in a field or related area (Sales, Hospitality, Pharmaceutical, Medical Industry, and Customer Service)Pharmaceutical Speaker Bureau experience is a plusPharmaceutical Event Planning experience is a plusStrong analytical and problem-solving skillsProfessional and clear oral and written communication and etiquette skills to successfully manage high phone and email volume Demonstrate ability to work in a dynamic environment, changing planning activities and/or multitasking often to meet fluctuating customer /company priorities Proficiency in MS Office, Word, Excel (e.g., financial calculations, pivot tables, VLOOKUP’s), and Gmail preferredNice to HaveExceptional attention to detailAbility to work and thrive in a team atmospherePositive attitude and maintain a “Whatever it Takes” attitudeAbility to take on additional ad hoc tasks as needed to support the teamAbility to maintain productivity while performing repetitive planning tasks every dayPerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $22 - $28 per hourThe salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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