AltaPointe’s Adult Residential Services are designed for consumers with serious and persistent mental illness who require social rehabilitation and community support. Combining medical, nursing and clinical services, our staff provides care and treatment for more than 200 adults in need of intensive service provision. The Adult Residential Services Program consists of group homes, which are supervised 24 hours/day when consumers are on the premises. Expected outcomes are the same for each adult group home: to prevent re-hospitalization and to maximize and maintain successful community placement. Residential care focuses on the rehabilitation and return to the community of seriously mentally ill consumers.
ResponsibilitiesSupervises Adult Residential Programs:
Assesses functioning of programs, identifying problems and solutions to ensure that program standards and objectives are metAssists with the division program planning, development and implementationEvaluates training and compliance department and implements effective solutionsDevelops, implements and tracks outcome measures throughout the divisionEnsures that staff provides quality services through ongoing monitoring and training for staffCoordinates and provides census management activities ensuring unreserved vacancies are occupied in a timely manner and monitoring lengths of stayMonitors managers for compliance, identifies problems and implements effective solutionsTakes calls from staff about emergencies or critical issues after normal work hours and on weekendsEffectively collaborates with other AltaPointe program coordinators and outside sources
Administers appropriate human resources functions:
Interviews and screens applicants and completes appropriate forms as outlined by Human Resources policies and proceduresProvides new manager/behavioral aide training in the general orientation of the facility, policies and procedures, program operations and specific skill areasAssesses managers skill sets, identifies areas for improvement and develops individualized supervisionIs knowledgeable and applies Human Resources policies and procedures on a consistent basisObjectively completes employee performance evaluations on supervised staff and routes to Human Resources Department on a timely basisAdheres to AltaPointe’s policies and procedures for program staff by collaborating with Human Resources and Performance Improvement to include Corrective Actions, PI investigations and specialized re-training of staffProvides positive and effective leadershipEnsures competence of staff
Supervision and consultation:
Seeks supervision and consultation as neededAccepts and employs suggestions for improvementActively works to enhance leadership skills
Courteous and respectful attitudes towards consumers, visitors and co-workers:
Treats consumers with care, dignity and compassionRespects consumer’s privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don’t inhibit ability to relate and care for othersIs sensitive to the consumer’s needs, expectations and individual differencesIs gentle and calm with consumers and families
Administrative and other related duties as assigned:
Actively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requiredCompletes assigned tasks in a timely mannerAccesses appropriate community resources according to consumer needsFollows AltaPointe policies and proceduresMaintains current license and requirements for renewals (i.e. CEU’s), if applicable, and attends regular workshops and in-servicesAny other duties as assigned by supervisor or designee QualificationsMaster’s degree in a mental health discipline with at least two years post master’s experience or Bachelor’s degree in a mental health discipline with at least five years leadership/management experience in a residential setting. Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment. Must possess a valid Alabama Driver’s License. Must have proof of current liability insurance. Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.
Knowledge of psychiatric disorders in the adult population to include best practices, treatment issues, developments and trendsKnowledge of available community resourcesKnowledge of Senior Adult issues for referral purposesKnowledge of cultural diversity Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practiceKnowledge of educational methods appropriate to adults with psychiatric disorders Knowledge of Alabama’s Nurse Delegation Program (NDP)Knowledge of all applicable standards (DMH, JC, Medicaid)Knowledge of the electronic health record