Coordinator/Counselor
Community College of Rhode Island
Position Title CoordinatorCounselor Department Educational Opportunity Center Position Category Staff NonClassified About CCRI The Community College of Rhode Island is New Englands largest community college and a nationally recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike We provide affordable open access to higher education and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual professional and personal growthDiversity is our strength We champion equity and we celebrate support and thrive on the diverse experiences backgrounds and perspectives that are represented across our four campuses We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body To learn more about our employees values and what it means to work here learn about our Guiding Principles here Job Summary EOC provides information and support to adult students to apply to and enroll in programs of postsecondary education Two thirds of those served by EOC are from low income households and are first generation college students The CoordinatorCounselor establishes coordinates and conducts activities that inform low income first generation persons about postsecondary education opportunities The CoordinatorCounselor assists individuals in selecting applying to and enrolling in programs of postsecondary education they also provide assistance for related programs Duties and Responsibilities Commitment to CCRIs Mission Demonstrate a commitment to the philosophy and mission of a comprehensive community college Work collaboratively with others in a diverse and inclusive environment Work collaboratively in a diverse inclusive and student centered environment with students of various learning styles cultures identities and life experiences Work collaboratively with others and provide quality customer service in a diverse and inclusive environment Outreach and Recruitment Recruit 500 participants annually eligible for EOC services through various outreach activities including open houses community events and college fairs and assess the need for EOC services Conduct direct outreach activities at GED centers community based organizations community meetings RI Department of Corrections RIDOC and other appropriate settings Seek establish and support partnerships with external organizations that will help sustain and increase the number of EOC participants Maintain a network of contacts and resources in the target areas to promote EOC services and activities act as EOC liaison with professional organizations whose policies affect EOC participants Advising and Counseling Counsel EOC participants on the college admissions process including college selections college major choices revision of essays application completion and college enrollment Assist participants in completing financial aid applications FAFSA loans etc and financial aid verification requirements Troubleshoot participants technical issues by contacting college administrators and seeking appropriate information and guidance Provide loan default counseling to assist a participants enrollment in postsecondary education Provide specialized assistance to men women and youth housed in RI department of corrections facilities Provide onsite and offsite small group and large group presentations on college admissions financial aid and financialeconomic literacy topics Provide direct advising to persons seeking postsecondary education using a variety of resources identify appropriate support services as needed Assist participants with educational goals clarification perform academic and vocational assessments Provide direct career counseling assistance Identify participant needs and refer them to other social service agencies when appropriate Coordinate with service providers to provide follow up and advocacy for persons during the period in which they apply for school admissions financial aid and related services and while enrolled in a postsecondary institution Work ManagementRecord keeping Achieve annual prescribed admissions and financial aid applications and postsecondary enrollment targets Maintain individual caseload reports records and documentation as required Submit monthly reports to the Director Maintain accurate records of participant progress and program activities Ensure confidentiality of participant records TeamworkCollaboration Develop and maintain comprehensive knowledge and information on financial college special admissions and academic assistance programs their requirements policies and procedures for use in serving EOC participants Remain current on the latest trends in college access and success Required to attend in service and other job related training Communicate effectively with Project Director and all other project staff in order to ensure the continued successful operation of the program Assist in all projects special events Other related duties as assigned Minimum Requirements Bachelors degree Minimum of one year of experience with federal TRIO programs academic support programs or similar educational programs advising low income and or potential first generation college bound students Extensive knowledge of postsecondary education programs and admissions and financial aid processes Competencies and Desired Qualifications Will have excellent knowledge of community service agencies and supportive services in RI Will have excellent interpersonal and communication skills Will be able to work independently with minimal supervision Will be bilingual Spanish Portuguese andor Asian languages preferred Will have a commitment to providing educational opportunity to adults from low income first generation backgrounds Will have a demonstrated ability to effectively communicate with the population served by EOC
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