Job Purpose: Provide secretarial and clerical support to the Assistant Housekeeper and help ensure the smooth operation of the Housekeeping Department.

Key Responsibilities
• Prepares daily reports and relevant information for managers’ morning briefings.
• Handles telephone calls, updates and follow-up logs for requests from team members.
• Generates trace report for housekeeping and coordinates with Floor Supervisors or relevant team members for proper follow-up action and ensures all traces are completed accordingly.
• Raises maintenance and all other job order requests for Housekeeping team members to the relevant departments.
• Assists Floor Supervisors to reallocate room assignments for Guest Room Attendants via e-Housekeeping when required.

Competencies and Requirements:
Experience: Minimum of 2 years’ coordinator or related experience in a large organisation
Knowledge/Certificates: Basic Hospitality knowledge is preferred
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Basic MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English))