**Job Description:** **DIVISION** : Information Technology Services (ITS) **DEPARTMENT** : ITS Infrastructure – Systems Team **BASIC FUNCTIONS** : The Core Systems Lead will oversee a team responsible for the planning, implementation, and maintenance of the University's public and private cloud infrastructure, server environments, storage, disaster recovery/business continuity planning (DR/BCP), and strategic use of SaaS and PaaS solutions. This hands-on position will lead non-network technologies, collaborating with various departments to efficiently identify and meet their technology needs. The role requires strategic vision, technical expertise, and effective leadership. + Develop and execute IT strategies that optimize public (AWS, Azure) and private (VMware) cloud environments. + Oversee the administration and optimization of infrastructure services, including Microsoft 365 and Dropbox. + Direct and maintain a robust DR/BCP strategy, ensuring resilience and data protection. + Lead a team of engineers and administrators, ensuring high performance, continuous learning, and accountability. + Work with ITS team members to identify and solve infrastructure challenges. **PRIMARY RESPONSIBILITIES** + Infrastructure Management + Ensure the efficient and secure operation of all non-network systems, including servers, storage, and cloud solutions. + Oversee public cloud (AWS, Azure) and private cloud (VMware) infrastructure to support current and future organizational needs. + Manage Microsoft 365, Google Workspace and Dropbox for business services to ensure optimal productivity across the university. + Strategic Planning and DR/BCP + Design and implement disaster recovery and business continuity plans, coordinating with other departments to minimize risk and downtime + Identify and adopt new cloud, SaaS, and PaaS solutions that align with the University’s IT strategy. + Team Leadership and Collaboration + Supervise and mentor a team of engineers and administrators, fostering a collaborative and innovative environment. + Work with University stakeholders to align IT services with academic and administrative goals, ensuring infrastructure is optimized to meet evolving needs. + Vendor and Budget Management + Manage vendor relationships for software, cloud, and storage solutions, ensuring service quality and cost-efficiency. + Maintain and track budgets for cloud, server, and storage resources, identifying opportunities for cost optimization. + Compliance and Security + Ensure systems comply with industry standards, regulatory requirements, and university security policies. + Implement proactive measures for data security, backup, and disaster recovery. + To be an active partner with our University Community. + Promote an image of efficiency and courtesy throughout the University community consistent with the ITS department’s goals and mission. + Attend seminars and related meetings to enhance knowledge and communication skills. + Participate in regularly scheduled staff meetings. + To promote safe and secure working conditions. + Promote the proper utilization of equipment and materials. + Report any unsafe working conditions immediately to the supervisor. **UNUSUAL WORK CONDITIONS** : Must be able to operate a motor vehicle and have a valid Driver's License. Must be able to lift 50 lbs., climb ladders, and be familiar with working in areas under construction. **EDUCATION** : Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (AWS, Azure, VMware, or ITIL) are highly valued. **KNOWLEDGE, SKILLS, AND EXPERIENCE** : + Extensive experience in cloud (AWS, Azure), private cloud (VMware), server, and storage management. + Proficiency in M365 and Dropbox for Business. + Strong background in DR/BCP and SaaS/PaaS implementation. + 3+ years in a team leadership role, demonstrating ability to inspire, guide, and mentor technical teams. + Excellent project management, communication, and problem-solving skills. + Must possess an excellent customer service orientation toward staff and campus users. + Must be a motivated self-starter, especially in learning new hardware and technology. **PREFERED EXPERIENCE** : + 8+ years of IT infrastructure management, specifically with cloud and server environments. + Hands-on experience with disaster recovery planning and implementation. + Familiarity with industry best practices in cloud cost optimization and resource management. **SUPERVISION OF PERSONNEL** : Provides guidance, oversight, and mentorship to a team of engineers and administrators, though no direct HR supervisory responsibilities. **REPORTS TO:** Director of Infrastructure Services **Category:** ITS - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. _All offers of employment are contingent upon a satisfactory background check._ Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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