Corporate Account Manager, Europe
 

As a Corporate Account Manager at IDEXX, you’ll be responsible for a number of Corporate accounts in Europe. This role is essential to build and execute plans as well as collaborate and manage the expectations of our internal and external customers.
Corporate Accounts have doubled in recent years, a trend which will continue; therefore, it is essential that we work effectively and proactively with our network.
 

In This Role:
 

Your day to day will be (but not limited to) – having meetings with key decision makers/influencers in customer leadership; this could be at head office, country managers, operation managers, clinical board leads, learning and development or marketing. It’s essential we are aligning with anyone who has decision rights with how their customers/clinics work with IDEXX diagnostics.

In addition, you will be:

The Strategic partner to the accounts – You’ll develop, evolve, and strengthen strategic partnerships and relationships.Coordinating with/across your accounts to meet the customer needs.Identifying business and economic challenges of the market in which the customer operates, recommending, driving, and implementing solutions.Collaborating with the Director of Corporate Accounts to develop strategic plans to develop the projects required to achieve success & facilitate delivery to the customer.Partnering cross-functionally across IDEXX Organization to facilitate and coordinate business, sales, and technical assistance in support of the Corporate Account business plans and programmes.

What You Will Need to Succeed:

It’s essential you’ll have a strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence. Your key strengths will include:
 

Strong interpersonal skills – ability to build strong relationships with customers & colleagues and to work with all levels internally and externally.High levels of emotional intelligence are required to help professionally manage situations which may be challenging at times.Solid analytical skills - ability to analyse problems, identify alternative solutions and implement recommendations in support of goals. You’re highly capable of assessing the marketplace and identifying customer needs.You think strategically and you’re used to working with complex strategic accounts; this role is not just about the quick wins – you are equally comfortable working to longer term objectives.Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding – fluent business English is essential.You will be required to travel internationally, being close to an international airport is advantageous.Demonstrated ability to influence and motivate teams to deliver products and services and meet customer expectations; it’s important you are able to influence without authority.Being comfortable in dealing with ambiguity is a desirable trait. We don’t always have all the information to make a decision, when one needs to be made.Situational agility is essential, you are tenacious and adapt quickly to change.Project management skills including planning, scheduling, and meeting deliverables with the ability to build business plans and programmes are advantageous.

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.