The Corporate Account Manager’s main mission is to establish and develop long term business relationships with Integrated Delivery Networks (IDN), Health Systems, VISNs and other key accounts within a defined geographical region in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability.
Primary Responsibilities
Establish strong relationships with key stakeholders at assigned key accounts.Assess, clarify, validate and quantify the customer’s existing and unmet needs on an ongoing basis.Prospect, develop and implement strategies to penetrate IDN and VISN customers to grow total business value throughout customer network.Work cooperatively in a matrix environment with local sales teams, regional business managers, MELs and other colleagues in order to advance and close opportunities system wide.Develop an Account Plan with a two-to-three year ambition for revenues and profitability in coordination with the local sales teams and key customer stakeholders.Review and align on key projects and priorities with the customer. Identify and lead the resources and KPIs needed to meet the mutually identified objectives.Proactively lead the execution of the plan with customer inputs where appropriate.Negotiate and implement Master Supply Agreements, terms and conditions, pricing, etc. for the assigned customer and key accounts as required.Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.Ensure customer knowledge is available and shared by maintaining customer records in accordance with company guidelines and tools.Organize and lead regular internal and customer facing business reviews to monitor performance, uncover new opportunities, and identify and implement corrective actions as needed.Support and participate in relevant conferences, trade shows and symposia in coordination with sales leadership and marketing.Perform other duties as assigned by Area Management.
Education
BS/BA in a business or science-related field required.
Experience
Five (5) years of proven success in In vitro Diagnostic (IVD) Capital Equipment sales experience preferred, not required.Health System, National Accounts and IDN contract sales experience preferred, not required.Sales management experience is preferred, not required.Experience in business-to-business and/or corporate account sales experience with strong understanding & integration of the strategic selling process and contract managementSuccessful experience in territory sales and full knowledge of the product line(s) and applications.
Knowledge, Skills, and Abilities
Excellent integrator & negotiator. Ability to judge competitive response to sales strategy and make appropriate adjustments.Ability to work out a profitability scheme for the company and the customers.Excellent verbal and written communication skills. Ability to clearly communicate with key internal and external stakeholders.Excellent presentation skills. Adept at using multi-media presentation tools.Skilled in identifying and solving problems. Anticipates problems, establishes priorities, analyzes relevant factors and develops action plans.Demonstrates a high level of business acumen. Understands the “give and take” in a business environment. Able to achieve “win/win” solutions.Displays decisive leadership and enthusiasm when appropriate. Ability to bring individuals and groups together to accomplish common goals.Working Conditions and Physical Requirements
Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties.
Domestic travel required 60% of time.
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BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).