Come join our Corporate Dining Team!

As a Corporate Dining Manager within our Amenity Services Team, you will oversee food and beverage operations for Dining amenities. You will be part of a team that provides daily office support needs, meeting and event execution, and an array of other services related to dining experience. You will work collaboratively and apply your specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our JPMC professionals, clients, and guests. This position requires exceptional leadership skills, strong knowledge of food and beverage service, and a passion for delivering outstanding customer experiences. As the Corporate Dining Manager, you will be responsible for our guest facing team including dining captains, dining staff, and promote the service provided to maintain quality standards and foster a positive atmosphere.

Job responsibilities

Identify the training needs of staff and carry out the relevant training in new procedures, methods of working or use of new equipment and cleaning products for Waitstaff and Captains. Interview, hire, schedule Client Center dining service team.  Assist with departmental attendance, staff warnings, suspensions and terminations in conjunction with Human Resources. Thoroughly document all incidents, including counseling sessions. Prepare and deliver performance reviews of direct reports. Learn basic PoS troubleshooting techniques. Familiar with support call procedure when necessary.  Assist with managing cost control, specifically following labor standards to operate efficient dining operation of both Client Centers. Maintaining appropriate staffing levels and remaining abreast of any changes which may impact staffing needs Monitor and record inventory of goods. Assist the General Manager with weekly and month-end financials. Work in tandem with the General Manager and Chef to support operational needs.

 Required qualifications , capabilities and skills 

3+ years fine dining and or luxury hotel experience Outstanding Food and Beverage knowledge Familiar with managing POS Systems and running reports for optimal operation success. Avero or similar logbook system Identifies ways to improve processes/procedures to enhance quality and/or outcomes Ability to work independently, apply critical thinking for decision making and make sound decisions for the business. Perform other job-related activities as required or assigned by Client Dining Leadership.

Preferred Qualifications , capabilities and skills 

May be required to lift up to 30lbs. occasionally Available to work late nights, holidays and long days as necessary Strong computer skills and knowledge of Microsoft Office 360 3+ years management experience, preferably in multi-outlet establishment