About The Role Summary The Enhanced Due Diligence (EDD) Supervisor reports directly to the BSA Director and provides day-to-day operational support for a team of EDD investigators. The supervisor supports the BSA/AML Officer in their oversight of the customer risk rating process and the Enhanced Due Diligence team and further participates in the execution of the company's AML Program, as directed by the BSA/AML Officer. This is a Corporate position which may be located at an available bank division location across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. The entry rate for this position is $66,311.82 + / per year (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background Description Manages and trains a team of EDD Investigators including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, disciplining as necessary, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraises performance and provides recommendations for staffing needs, staff promotion, and termination, as appropriate. Perform EDD reviews on customers identified as high risk from a financial crime perspective. Assist in developing and maintaining standard procedures to detail the bank's efforts related to your areas of responsibility. Monitor and stay current with BSA/AML and OFAC regulatory, industry developments, and best practices. Assist with projects related to the enhancement of the Bank's customer risk scoring and EDD review process. Assist in the creation of BSA training materials related to areas of responsibility. Provide ongoing, targeted training to direct employees. Support the BSA/AML Officer in regular reporting to leadership teams, committees, and Boards. Support the BSA/AML Officer in gathering documents and responding to requests from internal auditors, examiners, and other evaluators in a timely and accurate manner. Support the BSA/AML Officer and Corporate BSA Department Management in resolving issues, participating in special projects, and strategic initiatives, and other duties, as assigned. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. About You Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required/Preferred Education Level Description Required Associate Degree Preferred Bachelor's Degree In Business, Finance or related field. Experience Required/Preferred Experience Level Description Required 5 years Minimum of 5 years of BSA/AML experience in the banking industry. Required 1 year Minimum of 1 year of supervisory experience. Required Knowledge Of Enhanced Due Diligence requirements, customer risk rating, evaluation of high risk customers. Would an equivalent combination of relevant education and work experience be considered?: Yes License/Certification Required/Preferred License/Certification Description Preferred CAMS certification. Required Skills and Abilities • Employee must be trustworthy and possess a significant level of credibility, discretion, and diplomacy. • Employee must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization. • The ability to collaborate, communicate, motivate, persuade, and influence stakeholders at all levels is a critical component of the position. Internal and external stakeholders include the board, executive management, business units, auditors, consultants, and regulators. • Ability to take initiative, and make decisions based on regulations, company policies, knowledge and experience with minimal supervision. • Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem solving skills. • Employee must be well organized with ability to prioritize and multi-task in a fast paced work environment and meet deadlines with minimal supervision. • Employee must be capable of interacting calmly and professionally with a variety of people form diverse backgrounds at various levels within and outside of the organization. • Employee must be capable of regular, reliable, and timely attendance. Additional Requirements Travel Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Working Conditions Environment: Indoors, a climate-controlled shared work area. Noise Level: Moderate noise; not extreme or excessive; within reasonable limits. Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Vision Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials. Physical Activities Frequency Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Infrequent – rare. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Infrequent – rare. Crawling: Moving about on hands and knees or hands and feet. Infrequent – rare. Crouching: Bending the body downward and forward by bending leg and spine. Infrequent – rare. Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips. Infrequent – rare. Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. Daily. Grasping: Applying pressure to an object with the fingers and palm. Infrequent – rare. Kneeling: Bending legs at knee to come to a rest on knee or knees. Infrequent – rare. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. Infrequent – rare. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Infrequent – rare. Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Infrequent – rare. Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers. Daily. Stooping: Bending body downward and forward by bending spine at the waist. Infrequent – rare. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.