Join our Team

About this opportunity:

Ericsson is looking for a diligent and competent Corporate IT Engineer. As a member of 2nd line person has to support and fix all BUSINESS-AS-USUAL related issues in complex enterprise systems, based on handover (training & documentation) from Tech Delivery teams. This would require a very good level of understanding and experience of AD, MS/Linux servers, networking & storage, which would be assumed knowledge. They should understand how we use certain technologies, follow the guidelines & be able to resolve issues quickly or collate precise information for escalation to 3rd line. They should take ownership of issues through to resolution and communicate to the customer.

 

What you will do:

Capable of working autonomously and as part of a global team.Excellent organizational skills.2 years previous IT Corporate IT and/or Call Centre experience required.Incident Management experience – including managing business expectations and communications.Demonstrable experience in front line technical support.Excellent communication skills, both written and oral.Basic User & Security Group Active Directory administration.Strong knowledge of Microsoft based operating systems with emphasis on Windows 10, Windows 11 and Office 365/2016.Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation).Sound Microsoft knowledge preferably MCSE qualified.Understanding of basic Microsoft Exchange functions.Competency with Active Directory management.Capable with navigating basic SharePoint.Excellent understanding of hardware preferably Dell.Working experience with CitrixStructured: The activity is carried out in compliance with the internal rules and procedures of the Company, and the Internal Regulations

 

The skills you bring:
Technical/Soft Skills:

Windows Server 2003/2008/2012/2016/201Active directory & Group Policy ObjectsFile Share & SCCM   System Center Configuration ManagerWSUS (Windows Server Update Services) Print ServerAtlassian Jira/ConfluenceMicrosoft 365 as Office 365Intune (Device + Application Management)Sharepoint ,OneDrive , EntraID ,ExchangeDell Hardware/SoftwareF5 – BigIP, Pulse Secure & ManageEnginePowerShell & Symantec Endpoint ProtectionQuintiq & Linux Centos   

What we offer

We will value your competences.You will work in a dynamic company along with the smartest people in the industry.You will benefit from a wide range of learning and transfer knowledge from/to your colleagues. You will have access to latest technology and support to showcase your bright ideas.You will enjoy Ericsson’s ways of working that value the importance of work life balance. Benefits package: including premium healthcare & gym subscriptions.You will be part of an active community via Brand Ambassadors, CSR Activities, Sports Teams etc.  

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Romania (RO) || Bucharest

Req ID: 759935