About The Role Glacier Bancorp’s (GBCI) Mortgage Loan Admin Specialist II position is responsible for initiating third party service orders on mortgage loans, ordering and managing appraisal orders through receipt, and reviewing and processing disclosures within established guidelines. The Mortgage Loan Admin Specialist II will have extensive contact with customers, vendors, and bank staff. The Mortgage Loan Admin Specialist Il will be in regular communication with the Mortgage Loan Admin Supervisor and will suggest operational improvements as needed. This is a Corporate Position which can be located in an available bank division location across our eight-state footprint. The entry-rate for this position is 18.36+ / per hour (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. Duties and Responsibilities Description % of Time Spent · Desk Functions · Order Desk · Order third party services on mortgage loans to include: certificate of eligibility on VA loans, condo documents, tax transcripts, title commitment, VOE/VOI/VOA, flood certificate, case numbers, payoffs on VA IRRRL loans, CAIVRS, and homeowners’ insurance policies. · Appraisal Desk · Order appraisal · Managing the order and follow-up as needed. · Delivering a copy to the applicant within the required time frame. · Perform limited review on appraisals as required. · Disclosure Desk · Disclose initial mortgage loan disclosures promptly and accurately · Ensure all required product, regulatory, and state disclosures are included in disclosure packages. · Ensure appropriate disclosures and notices are issued within regulator timeframes. · Verify fee and loan information for accuracy at the time of disclosure 85% · Request additional information/documentation as needed. · Maintain consistent and thorough communication with all involved parties including all internal and external customers and staff in a professional, courteous, and friendly manner. · Remain current on loan programs and lending (federal and state) regulations as well as all compliance and bank policies. All disclosure requirements are complete within Federal Time Limitations. · Maintain contact with government agencies and investors to determine changes in requirements and products. · Regularly participate in educational offerings from FHA, FNMA, FHLMC, VA, MI companies, est. to keep current and aware of changes. 15% About You Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required/Preferred Education Level Description Required High School Diploma / GED Experience Required/Preferred Experience Level Description Required 2 Years clerical experience in Mortgage Fulfillmen.t Required 1 year Experience in two of the loan admin desk functions including Order Desk, Appraisal Desk or Disclosure Desk. Preferred Advanced / Specialized Knowledge Company, FNMA and FHLMC guidelines and procedures. Preferred Advanced Experience Experience with loan platform software such as Encompass and ability to learn additional computer applications. Would an equivalent combination of relevant education and work experience be considered?: No License/Certification Required/Preferred License/Certification Description Required Skills and Abilities · Ability to multi-task and handle complex tasks efficiently. Strong organizational skills. · Strong analytical skills · Strong attention to detail · Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. Additional Requirements Travel Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Working Conditions Environment: Indoors, a climate-controlled shared work area. Noise Level: Minimal noise. Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Vision Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials. Physical Activities Frequency Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Infrequent – rare. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Infrequent – rare. Crawling: Moving about on hands and knees or hands and feet. Infrequent – rare. Crouching: Bending the body downward and forward by bending leg and spine. Infrequent – rare. Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips. Infrequent – rare. Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. Daily. Grasping: Applying pressure to an object with the fingers and palm. Infrequent – rare. Kneeling: Bending legs at knee to come to a rest on knee or knees. Infrequent – rare. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. Infrequent – rare. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Infrequent – rare. Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Infrequent – rare. Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers. Daily. Stooping: Bending body downward and forward by bending spine at the waist. Infrequent – rare. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.