Are you a compassionate person with a heart for people? Are you dedicated and caring with an eye for detail? Then our Springfield, Mo office wants to hear form YOU!! This candidate is responsible for maintaining orders for Home Health in a timely manner. This specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced atmosphere. This role reports to Revenue Cycle Management. Benefits + Health Care Plan (Medical, Dental & Vision) + Mon-Fri 8am-5pm + Retirement Plan (401k) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick & Public Holidays) + Short Term & Long Term Disability + Training & Development Responsibilities + Order Tracking and Coordination: Monitor and send orders to different departments, ensuring they reach the correct facility with the appropriate physician information. + Follow-up: Ensure all orders are signed correctly by following up with physician offices. + Collaboration with Other Departments: Work closely with various teams to ensure orders are processed and sent accurately. + Aging Orders: Use software to track aging orders and follow up where necessary. + Correcting Signature Errors: Identify and address signature issues, working with the operations team to resolve them. + HIPAA Compliance: Maintain privacy and confidentiality according to HIPAA regulations. + Communication: Regularly communicate with peers and administration to ensure smooth operations. + Other Duties: Assist with other tasks as needed, such as uploading authorizations and delegating claims to billers. Requirements + Customer Service: Strong ability to communicate effectively with internal teams and external parties. + Attention to Detail: Accuracy in tracking and handling orders and documentation. + Time Management: Ability to prioritize tasks in a fast-paced environment. + Self-Motivated and Independent: Ability to work autonomously while maintaining accountability. + Team Collaboration: Able to work well in a team setting while contributing to overall goals. + Multitasking and Organizational Skills: Manage multiple tasks and maintain order in a dynamic work environment. + Basic Bookkeeping Skills: Handle simple financial tasks as needed. + Professionalism: Maintain a courteous and professional attitude. We’re taking the journey with you, creating a New Beginning! Come Soar with Phoenix! Choose Phoenix, Apply today! Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.