Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This position provides administrative and technical support to Corporate Real Estate (CRE) functions. Maintains files and records related to leases, properties, construction, and building maintenance. Reviews, approves, and processes invoices, assisting with confirmation of payment and related issue resolution. Works closely with both internal and external parties in the completion of daily activities, and provides reports for management to assist in the strategic evaluation of CRE functions. Responsibilities Business Support - Assists with a variety of tasks to facilitate CRE operations. Enters project, work order, and portfolio data into the department tracking system. Creates reports and conveys to the appropriate parties. Responds to objections, disagreements, and conflicts related to real estate properties. Resolves requests for information or documentation in a prompt and efficient manner. Accounts Receivable - Receives, issues, and processes financial statements such as commitments, change orders, and invoices. Monitors approval status and payment of invoices, and follows up as necessary. Documentation - Maintains project, work order, and lease files on an ongoing basis. Ensures CRE records are accurate and up-to-date. Communication - Cultivates and maintains strong professional communications with executives, associates, and vendors to solve issues that arise during the course of CRE activities. Resolves property issues by working directly with landlords and vendors. Creates and records written communication between parties for documentation purposes Qualifications Bachelor's Degree and 0 years of experience in Corporate Real Estate or Facilities OR High School Diploma or GED and 4 years of experience in Corporate Real Estate or Facilities Preferred qualifications: Administrative support experience Proficient in work order management and invoice processing Advanced Excel skills Strong analytical skills Strong communication and organization skills First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits