Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
LocationHighgate Corporate Office New York City, NY
OverviewThe Corporate Receptionist / Executive Administrative Assistant serves as a vital member of the corporate team, providing high-level administrative and reception support to senior leadership at our New York headquarters. Based on the Mezzanine floor, this role is essential in ensuring the smooth day-to-day operations of the corporate office by managing front-of-house responsibilities, coordinating meetings, handling correspondence, and supporting executives with administrative tasks. This is a full-time, onsite position (Monday through Friday) that requires a high level of professionalism, discretion, and organizational skills to maintain an efficient and welcoming office environment.
Responsibilities Manage Microsoft Outlook for Senior leadership to include appointment calendar, email correspondence, tracking and filing, contacts, out of office and notesFiling to include electronic, hard copy and email.Facilitate smooth daily, weekly, monthly individual, departmental and corporate meeting prep, agendas, necessary documentation and recapsAssist with managing and track internal and corporate deadlines for the office.Understand internal reports, purchasing and invoice systemsAssume responsibility for and execute special projectsSort incoming mail, create a log of all checks received and fill out deposit of checksComplete expense reports for monthly and one time purchasesComplete expense reports for the supporting executivesAssist office with creation of contracts, agreements, reports, and presentationsAssist with sensitive personnel assessments, documentation, incentive tracking and merit increasesComplete check requests for donations, capital and special eventsAnswer multi-line telephone system, screen and direct calls in accordance with Highgate Standards.Take and relay messages in the reception areaGreet persons entering organization and direct guests to correct destinationGeneral administrative and clerical supportNotify proper personnel of overnight deliveriesMaintain conference room calendars and maintain company extension listTidy and maintain reception area and conference roomsProficient in Word, Excel, PowerPoint and Outlook Qualifications High School diploma or equivalent required and/or experience in a corporate office or a related field preferred.At least 2 to 3 years of progressive experience in a hostpitality, corporate or related field preferred.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Ability to read, analyze, and interpret general business documents. Ability to write reports and business correspondence. Ability to effectively communicate information and respond to questions from executives, clients, guests, and the general public.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Maintain regular attendance in compliance with Highgate Standards, as required by scheduling, which will vary according to the needs of the corporate office.Maintain high standards of personal appearance and grooming.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to show initiative, including anticipating executive and guest operational needs.Maintain a warm and friendly demeanor at all times.Knowledge of administrative and clerical procedures is requiredExtensive domestic and international travel booking experience is required. Knowledge of computers and relevant software applicationsMaintain a warm and friendly demeanor at all times.Maintain high standards of personal appearance and grooming.Heavy calendar management experience is requiredMust be able to maintain confidentiality of information.Perform other duties as requested by managementFlexible and long hours sometimes required.
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.