Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Works in partnership with leaders and line managers in relation to sourcing, employee relations, compensation and benefits, HR systems and data management across multiple countries. Ensures that team member queries or concerns are dealt with efficiently and consistently. Works closely with HR colleagues across the business to monitor, review and update HR policies in line with current legislation and best practice, Effectively maintains accurate employee information manually or in a Human Resources Information System. Helps to drive organization performance by providing expertise and/or data analysis. Participates in the delivery of local, segment-wide and company-wide HR practices and strategies.

What Part Will You Play?

Sources candidates by utilizing job boards, professional associations, and social networking sites. May cold call and focus on passive candidates to build a database of potential candidates for hard-to-fill positions. Screens candidate application materials. Conducts preliminary interviews to identify applicants who meet the requisite skills and qualifications. Creates written job offers, communicates with candidates about conditional vs. final offers. Delegates administrative tasks to junior colleagues including logging applications, scheduling interviews, and pre-employment screenings. Updates and maintains new hire documents to ensure most recent information and forms are available to junior colleagues.Administers payroll process by partnering with payroll vendor to issue pay to employees by exporting data using the Human Resources Information System (HRIS) reporting function, cross checking with physical payroll information, and sending data to the vendor. Communicates with the vendor on queries, reviews payroll reports for completeness and accuracy, and approves the final payroll. Performs data quality reviews in support of internal control requirements.Applies a thorough knowledge of established company policies, procedures and best practices; and assists in training junior colleagues. Supports team members, retirees, beneficiaries, and/or applicants in escalated inquiries regarding recruitment, employment, benefits, payroll, record keeping, and reporting. Researches local and national regulatory guidelines and laws to keep up-to date on developments such as legislative changes/updates associated with policy related activities to help ensure that the organization stays compliant. Researches, reviews, and develops policies and procedures.Advises, educates, and may train junior colleagues on complex employee relations policies and procedures. Researches industry best practices and recommends updates to policies and procedures. Meets with team members/managers to document employee relations activities including absence discipline, performance, reorganizations, absence management, and flexible working options.Establishes local/segment HR audit systems and controls to ensure accuracy and compliance. Oversees data look up and data entry in various HR administration systems to aid in resolving inquiries. Enters deductions (i.e. benefit contributions and premiums, garnishments) and leave active (i.e. vacation, sick) into the HRIS system; performs periodic audits for accuracy to ensure a smooth process with payroll. Leads research and ad hoc projects as requested by management.Supports junior colleagues by assisting team members and external vendors/third party administrators with complex questions, inquiries and preparations relating to benefits information and reviews benefits packages with third party consultant. Oversees the accuracy of benefits information for publication (i.e. communications, presentations, and packets). Verifies data for retirement/beneficiary/benefits enrollment. May assist in the evaluation of internal processes to reduce costs and increase efficiency. Produces various benefit related reports, researches and analyzes data.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or EquivalentRelevant Experience or Degree in: No specific field; Combination of relevant training and/ or experience in lieu of degreeTypically Minimum 6+ Years Relevant Exp

Preferred Qualifications

Relevant professional HR qualification or equivalent experience

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.Technical Ability - Knowledgeable in applicable software systems, e.g. Microsoft Office, HRIS, Performance ManagementConflict Resolution - Ability to diffuse difficult employee situationsProblem Solving - Collaborate with appropriate parties to resolve team member issues

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.