We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

This Manager Risk position leads and manages the development and execution of enterprise claims efforts. Works closely with risk “owners” in all departments to identify, measure, mitigate and monitor risks that could impact department and enterprise objectives. Work with employees/claimants, insurance company claims handlers, third party claims administrators, nurse case managers, attorneys, and other stakeholders.  This role is also responsible for partnering with Environmental Health & Safety (EHS) and Human Resources (HR) functions to ensure Generac operations are conducted in conformance with all applicable federal, state and local laws, permits and regulations while maximizing the use of industry best practices.

Essential Duties and Responsibilities:

Design and lead a streamlined incident and claim handling structure – including clear definition of roles, responsibilities, and accountabilities for internal leadership, third party claims administrators, & insurance company claims handlersWork with site EHS/HR teams to gather information and investigate incidents to support site teams and Third-Party Administrator claims examinersEnsure alignment of strategic and business practices with claims handling and action plans. This includes assisting in obtaining medical records, managing lost time and coordinating return to work plans with internal and external stakeholders, and coordinating with nurse case management to ensure timely and appropriate treatment until maximum medical improvement is achieved for full duty.Assist external & in-house counsel with litigated claimsResolve claims within delegation of authority and make appropriate recommendations for management on higher value claims. Regularly provide status reports and recommendations on larger claims to supervisorLead change by recognizing that change is essential, set goals for change, and lead purposeful adaptations to work that align with Generac’s strategic visionAssist in development of loss control and loss reduction initiatives to reduce frequency and severity of lossesReview and approve monthly claim reports. Make reserve and settlement recommendations, when appropriate.Stay current with industry trends, best practices, and changes in insurance laws and regulationsEstablish tracking and reporting mechanisms and dashboards to measure incident and claim handling effectiveness and progressManage the reporting of monthly incident and claim trends; develop data analytic dashboards to track performanceAssist in response to OSHA complaints and investigations.Lead regular claim reviews with internal stakeholders and insurance company claims handlersEnhance overall awareness and understanding of claims performanceCommunicate clearly by listening to others and the team, share information concisely with purpose, and be open to opinionsInspire others through vision, confidence, and team member recognitionDevelop incident and claims training materials for site leadershipBuild relationships by establishing connections with others to build trust, share ideas, and accomplish team goalsDevelop people by helping others become more effective through strengths, expectations, encouragement, and coachingBuild strong relationships between HR, EHS, Legal, and Operations teamsMay participate in key special projects as requested, and perform additional assignments as needed and instructed by the manager.

Minimum Qualifications: 

Bachelors Degree in Risk Management/Business field5 years leading/managing Workers Compensation lost-time indemnity claims & regulatory requirements.3 years people management/leadership experience

Preferred Job Requirements:

Masters Degree in Risk Management/Business fieldInsurance or Risk Management designations/certificates/credentials are preferred (e.g., AIC, CPCU, CWCP, WCS)6 years in multi-lines claims handling (Auto Liability, General Liability, Property, and Workers’ Compensation)Experience in managing Worker’s Compensation claims in monopolistic statesExperience with Canadian Worker’s Compensation laws

Knowledge / Skills / Abilities:

Ability to manage and execute the coordination of multiple projects within required timeframes and expectations;Demonstrated excellence in communication skills; be able to inform both orally and in writing;Working knowledge of Microsoft Office products, data analytics systems (Power BI, Tableau), advanced Microsoft Excel capabilities (Pareto analysis via pivot tables)Able to perform detail-oriented tasks;Ability and willingness to work at both a strategic and detailed level to ensure continuous improvement in claims management

Great Reasons to work for Generac: 

Competitive Benefits: Health, Dental, Vision, 401k and many moreState-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workersEligible for summer hours! (Memorial Day – Labor Day)Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generatorsWe believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. Every day is Jeans Day! Dress for your day.Product loan and discount programs

 

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”