The CTPO Operations team is a centralized group within Global Supplier Services that manages the operations for Third Party Oversight and Inter Affiliate approvals firm wide. This group provides consistent monitoring of all Inter Affiliate activity between JPMC legal entities and Third Party vendor engagements in order to ensure compliance to the Inter Affiliate Oversight (IAS) policy, Third Party Oversight Policy and standards across all businesses and jurisdictions.
If you enjoy partnering with contacts across the firm, building strong relationships with your colleagues and helping to move the business forward while helping comply to our regulatory commitments and associated policies, this could be the position for you.
Job responsibilities:
Manage, monitor and track a pipeline of Inter Affiliate/Third Party projects compliance to the Inter Affiliate Oversight/Third Party Oversight program Responsible for monitoring through various reports, tools, and system research for all projects/services associated with the Inter Affiliate/Third Party relationship Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate/Third Party risk tier and manage timelines for completion of all relevant process steps Understand all risks and issues and be able to explain the significance of the risk to the business representative and other key stakeholders. Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures Work with business stakeholders at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified while building strong working relationships Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. Participate and drive process improvement initiatives Participate in User Acceptance Testing for both technical and process changes including the creation of test scripts/use casesQualifications:
Minimum 10 years in Inter Affiliate Services, Finance, Sourcing, Third Party Oversight, Risk, Oversight & Control, Vendor Management, or related role Minimum 5 years experience in an operations environment Demonstrated written and verbal communications skills in addition to listening and negotiation skills Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program Knowledge of regional / local regulatory outsourcing requirements and risk management principles Strong knowledge of IAS and/or TPO standards preferred and experience with procurement tools such as COMPASS, Ariba, Cognos Demonstrated organizational, research/analytical skills and ability to execute and escalate Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions Strong understanding of data and process flows Ability to drive complex problems to resolution Ability to adapt to changes quickly Strong experience with the Microsoft suite of products with a minimum intermediate Excel skill level