CarMax, the way your career should be!
General Summary:
Under general supervision, responsible for a variety of interior cosmetic repairs and/or replacement including, but not limited to fabric, vinyl, leather, plastic, carpet, window tint removal, wheel repair, glass and dyeing/color matching on CarMax and customer vehicles.
On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I and II duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming, exterior cleanliness, completing cosmetic inspections, final quality inspections, paint touch-up, wet sanding, and buffing.
Principal Duties and Responsibilities:
Execute standardized work processes as defined at established pace timeParticipate in problem solving and continuous improvement activities with teamParticipate in training of new associates with guidance of Reconditioning Associate LeadDiscern the colors of repair materials in order to recondition vehicle interior components to meet CarMax standardsDying and color matching of fabric, vinyl, leather, plastic and carpetRepair windshield chips (glass repair)Identify defects and most appropriate repair methods according to CarMax standardsResponsible for work place cleanliness and organization in accordance with CarMax 5S standards · Provide outstanding customer service to both internal and external customersEnsure all equipment is maintained, repaired, and cleaned as required within assigned zoneEnsure proper levels of equipment and supplies are maintainedSupport retail service as neededComplete duties as assigned by Lead and ManagersJob Specifications:
Position requires the following pre-requisites and ability:
New Associate Orientation Training
Operations Accountable to Associate 1Competency Model KronosTraining for Hourly Associates Complete Reconditioning Associate, Reconditioning Associate I, II and IIIWorkstation Certifications Meet Reconditioning AssociateReconditioning Associate I and IIPerformance Standards ReadInterpret and transcribe dataRequired to perform multiple duties in a high-energy, fast-paced environmentRequired to perform manual tasks at a specific pace for a specific period of timeMay rotate job duties in other areas per qualifications and needLift objects that weigh as much as 50 poundsSpeak and listen effectively in dealing with customers/associates, both in person and over the phoneComplete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail areaWorking Conditions:
Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditionsWalking, bending, stooping, reaching, lifting and/or standing for an extended periods of timeVarying work schedules and shifts that may include nights, weekends, holiday, and extended shiftsFollow all CarMax and government regulations and rulesAdhere to all CarMax policies including but not limited to Attendance, Proper Recording of Time, Asset Protection, Safety and Standards of Professional appearanceAbout CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$21.51 - $23.04Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.