Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Cost Management Analyst - Operations

Principal responsibilities

Develop new datasets which link customer demographics to operational costs and revenues to support customer-centric business decisioning regarding cost reduction initiativesSupport development of Total Cost of Ownership models which allow management to make fact-based business decisions with full visibility of the impact on customers and revenue.Key leadership roles across Cost ManagementProduct owners in Retail BankingOther Analytics teams in Retail Banking and Global OperationsWork collaboratively as a team of data experts to ensure that the teams objectives are metProvide the leadership team with data that gives confidence in the delivery of quality and service in line with Cost Management commitments and obligationsIdentifies opportunities to continuously improve and optimize the capabilities of the Cost Management program by extensively reviewing and improving existing processesReview of analysis, MI and reporting. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organizational objectivesLeads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail