Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. As a modern interpretation of the traditional settlement house, we bring innovative leadership and a passion for social and economic justice to our work. We are seeking dedicated, experienced, and mission-driven individuals who are inspired by our vision and committed to changing lives. Position Overview Queens Community House (QCH) is seeking a skilled and compassionate Counseling Specialist to join our Learning to Work (LTW) program at the Young Adult Borough Center (YABC) at Arts & Business High School. The LTW program supports at-risk youth (ages 17 and older) by providing them with resources, guidance, and opportunities to graduate high school and prepare for postsecondary success. As a Counseling Specialist, you will play a critical role in delivering social-emotional support, counseling services, and case management to help students thrive academically and personally. Primary Responsibilities Case Management & Counseling + Serve as the primary counselor for a caseload of at-risk students. + Provide individualized counseling and group advisory sessions to address academic, social, and emotional needs. + Refer students to mental health services as needed. + Engage families to promote positive outcomes and improve communication. Program Coordination + Plan and facilitate monthly case conferencing meetings with the QCH team to evaluate student progress and address challenges. + Collaborate with DOE staff to implement and monitor mental health protocols. + Develop and lead workshops on topics such as stress management, healthy relationships, and peer pressure. Administrative Duties + Maintain accurate and timely case records using Salesforce. + Monitor student attendance, conduct outreach, and document interventions in Salesforce. + Serve as the alumni services point person, maintaining connections with graduates and providing ongoing support. Professional Development & Collaboration + Foster an environment that promotes youth development principles. + Collaborate with staff from other LTW sites to share best practices and develop innovative program ideas. + Participate in professional development opportunities to enhance counseling and youth development expertise. Other Duties + Attend QCH staff meetings, trainings, and events. + Perform additional duties as assigned by your supervisor. Qualifications + Bachelor’s degree in Education, Social Work, Youth Development, or a related field (Master’s degree preferred). + 3-5 years of experience in youth program management, ideally in a school or community-based setting. + Proven experience in program development, staff supervision, and budget management. + Strong understanding of youth development principles and best practices. + Excellent communication, organizational, and leadership skills. + Ability to collaborate effectively with diverse groups of stakeholders. + Proficiency in Microsoft Office Suite and relevant software; familiarity with Salesforce is a plus. + Spanish proficiency is a plus. Compensation & Benefits Queens Community House offers a competitive salary, commensurate with experience, and a comprehensive benefits package, including: + Medical, dental, and vision insurance. + Life insurance. + Flexible Spending Accounts (FSA). + Paid Family Leave. + 403b retirement plan. + Generous time off, including up to 27 days of annual leave (17 days in the first year), 12 sick days, and specified federal holidays. + Professional development, training, and networking opportunities. Work Schedule + Monday – Thursday: 12:30 PM - 8:30 PM + Friday: 8:00 AM - 4:00 PM How to Apply If you’re passionate about youth development and committed to making a difference in the lives of at-risk students, we encourage you to apply.