We are currently seeking a professional and reliable Counter Agent to join our team at Branson.com. As a Counter Agent, you will be the first point of contact for customers seeking information and assistance for various travel services in Branson, Missouri. Key Responsibilities: + Greet customers in a courteous and professional manner. + Provide accurate and up-to-date information regarding travel services, attractions, shows, and accommodations in Branson. + Assist customers with bookings, reservations, and ticketing. + Provide customers with savings opportunities using promotional programs. + Handle customer inquiries and resolve any issues or concerns promptly and efficiently. + Maintain a clean and organized work area. Requirements + High School diploma or equivalent experience. + Prior experience in a customer service, hospitality, or sales role preferred. + Excellent verbal and written communication skills. + Strong problem-solving and decision-making abilities. + Proficient in using computer systems and software. + Attention to detail and ability to multitask. + Flexible schedule, including evenings and weekends. Benefits + Comprehensive insurance (medical, dental, vision & more) + 401(k) + Employee Assistance Program (EAP) + Health Savings Account (HSA) + Life Insurance (basic, voluntary, AD&D) + Company Perks and Discounts + Paid Time Off + Financial Education and Resources