Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.
Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.
What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.
Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.
Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Counter Associate.
Responsibilities
The Counter Associate (Retail) reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Counter Associate (Retail), you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.
Build and maintain productive, long lasting relationships with existing customers“Get the Sale!” -close sales to achieve goalsWork with customers in a professional, courteous mannerBecome familiar with customers and their needsLocate parts that are difficult to find and negotiate with vendors to ensure the best dealAccurately quote parts to customersFollow up with customers who have not ordered recently and ensure that customers have purchased quoted partsTrack lost salesPromote company specialsAssist another counterman when necessaryFoster and qualify new sales opportunities with new and existing customersFulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.Perform other duties as assigned.Maintain and promote workplace safetySecuring and transferring cash or other assets. Qualifications Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred,Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills….leave the Customer Satisfied.Excellent negotiation, interpersonal and communication skills (both written and verbal)Knowledgeable and Passionate about exceptional customer service and exceeding sales goalsAbility to build and maintain lasting business relationshipsGeneral automotive knowledge preferredResults focused, producer, closer, committed to growthExperience with POS system a plusProficient in MS Office applications, specifically MS Word and Excel preferredTime management and organizational skillsMulti-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plusAbility to act and operate independently to accomplish objectivesPosition requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a “can-do / seize-the-day” type attitude, tenacity in pursuit of goals.We will give preference and top pay to candidates with directly relevant experience
Some of the benefits of being a part of our growing Parts Authority family:
Medical CoveragePharmacy CoverageDental CoverageVision CoverageBasic Life and AD&DShort Term Disability CoverageVoluntary Short Term Disability CoverageVoluntary Long Term Disability CoverageFlexible Spending AccountCommuter Expense Reimbursement AccountHealth Savings AccountHealth Reimbursement AccountAccident InsuranceCritical Illness InsuranceHospital Indemnity InsuranceID Theft InsuranceLegal Plan InsurancePet InsuranceEmployee Assistance Program (EAP)Paid Holidays, Sick and VacationProfit Sharing/401 (k) PlanEmployee Discounts on Merchandise
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. “We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.”
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