Mongkok, Kowloon, Hong Kong
22 hours ago
Counter Services Officer (Teller) - Hang Seng Bank (HK)

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 260 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management

We are currently seeking high caliber professionals to join usas Branch Service Executive I (C)

Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer:

Attractive basic salary with monthly counter service allowance Healthcare insurance coverage including yourself and your familyRetirement benefit scheme with employer’s contributionEmployee Share Purchase PlanWork-life balance: 18 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer workPreferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunities


Principal responsibilities

Provide quality service through efficient and customer-friendly counter transactionsSupport the excellent service delivery and ensure remarkable customer experienceDeliver banking services and solutions by understanding customer needs and making appropriate referralsSupport branch operations services and adhere to relevant guidelines and proceduresPromote e-service registration improve penetration, and deliver Multi-Channel EngagementBe a change agent to drive business and servicing model transformation
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