Who we are:

Amplifon is the global leader in the retail hearing care industry. Over 20,300 professionals in 26 countries, coming from more than 100 different nationalities, work every day in a global network of 9,700 points of sales to empower thousands of people to rediscover all the emotions of sound. In The Netherlands, Amplifon operates under the Beter Horen brand and is the leading brand in the hearing care industry with over 110 years of expertise, around 170 points of sale and 730 dedicated professionals. As the hearing care specialist, Beter Horen stands for customized hearing solutions to empower people to re-discover all the emotions of sound.

What we are looking for

For our Dutch brand - Beter Horen, we are currently looking for our next Country IT Manager.

S/he oversees all the IT systems and services in the country. As a business partner, s/he works closely with local business lines to understand their needs and to improve their performance. S/he manages IT initiatives on a local level that are designed to support and achieve the company’s growth. S/hemaintains and builds up a strong cross-functional working partnership with all IT Global functions team within the Amplifon matrix organization to develop and delivers successful integrated IT project and activities.

S/he will report in solid line to the Country GM and in dotted line to the regional CIO.   Being a management position, s/he will lead a team of  12 resources, being also part of the Country Executive Leadership Team.

Key Accountabilities 

IT Leadership:

Communicate and cascade down the global IT strategy aligned with the company's overall business objectives. Collaborate with local senior management, particularly the Marketing and Retail Excellence departments, to identify technology opportunities and innovations that drive growth and competitiveness.

Teams Management:

Lead a 12 IT professionals, fostering a culture of excellence, teamwork, and innovation. Oversee hiring, training, and performance management within the IT department.

Transformational Initiatives:

Active participation to the on-going transformational projects, ensuring successful execution, respect of timing and smooth adoption. Work closely with global and local business departments to implement technologies that enhance customer engagement and operational excellence.

Local IT Budget construction and Vendor Management

Shop’s Infrastructure Management and Support:

Ensure the reliability and scalability of shop’s IT infrastructure in close cooperation with global IT team. Management of the IT Service desk performance supporting field and Back office Implement best practices for data security and compliance.

What you'll need

Computer Science, IT BSc - Master’s degree preferred Experience as IT Manager within the Retail/B2C sector  General knowledge technologies covering all the functional fields on the information systems (i.e ERP, Operations & Enterprise Architecture, Big Data & BI). Fluency in English and Dutch  Capability to managing complexity in an international environment Positive and energetic attitude and ability to drive change Knowledge in SalesForce, Oracle Cloud,Oracle Xstore, Adobe Marketing Cloud is desirable

Office location: Amplifon Nederland B.V.. Vliegend Hertlaan 85 3526 KT