Responsibilities

Key Responsibilities:

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- Security Standards: Develop and implement country-specific security standards and policies in alignment with regional and global security frameworks.

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- Incident Management: Manage, review, and investigate security-related incidents, reporting key metrics, trends, and root causes to senior management.

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- Training & Audits: Roll out risk assessments, security audits, and training programs across the country to ensure compliance and awareness.

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- Cost Management: Oversee security budgets and Profit and Loss statements, ensuring cost transparency and efficiency.

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- Customer Value: Enhance customer satisfaction by optimizing security performance and positioning security as a competitive advantage.

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Key Accountabilities:

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- Achieve DPDHL security standards through effective cooperation with country management.

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- Reduce losses, security incidents, and related claims within your area of responsibility.

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- Identify and mitigate security risks, reporting progress on corrective actions.

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- Ensure cost efficiency and optimal use of resources.

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- Secure positive customer feedback by delivering high standards of security service.

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Stakeholder Management:

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- Manage customer complaints related to security incidents and provide expert advice to both internal and external stakeholders.

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- Build and maintain relationships with law enforcement, regulatory bodies, site management, and the sales organization to ensure robust security support.

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Team Leadership:

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- Lead and develop a team of security professionals, ensuring they understand and adhere to security policies and procedures.

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- Foster a culture of continuous improvement and professional development within your team.

Requirements

- Minimum of 3-5 years of experience in security management, with at least 1-2 years specifically within the logistics or supply chain industry.

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- Ideally 2 years of experience or in-depth knowledge of security practices and regulations within Vietnam.

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- Bachelor’s degree in security management, criminal justice, or a related field is preferred.

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- Professional certification from recognized security bodies (e.g., Certified Protection Officer (CPO), Certified Information Security Manager (CISM), or equivalent) is highly desirable.

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- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and presentations.

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- Familiarity with security technologies and systems, such as surveillance, access control, and incident management tools.

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- Fluent in English, with strong written and verbal communication skills.