Jersey City, NJ, 07308, USA
2 days ago
Coupa Support Administrator
Description Job Description We are seeking an experienced Coupa Support Administrator to join our Procurement team. The successful candidate will act as a primary liaison between Global Procurement and Coupa, ensuring efficient operations, compliance, and the achievement of Procurement goals. This role includes managing supplier relationships related to Coupa integration, monitoring compliance, resolving escalations, and supporting system implementation and updates. This hybrid position will require a strong understanding of Coupa functionalities and excellent communication skills to collaborate with stakeholders, third-party providers, and users. Key Responsibilities Procurement Support + Enable user adoption of the Coupa platform. + Review and report on RFQs and sourcing events. + Provide training and conduct ongoing system testing. + Resolve system-related issues promptly. + Manage supplier enablement and compliance. + Oversee platform maintenance and updates. General System Administration + Serve as the owner of Coupa and manage change implementation. + Collaborate with stakeholders and third-party providers to align procurement activities with organizational goals. + Develop and facilitate user training programs. + Troubleshoot issues related to data processing, system configuration, and integrations. + Lead system-related activities, including user adoption, organizational communication, and reporting. Requirements Qualifications + Proven experience as a super-user or administrator of the Coupa platform. + Strong understanding of procurement processes and supplier compliance. + Ability to manage supplier relationships and resolve escalations. + Experience with user training and system troubleshooting. + Exceptional problem-solving skills and attention to detail. + Strong communication and collaboration skills to work effectively with cross-functional teams. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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