First Citizens Bank is seeking a dedicated and detail-oriented Court Operations Coordinator to join our Legal Processing Group. This position supports the management and review of legal documents affecting the Bank. Analyzes documentation related to legal matters such as search and seizure warrants, garnishments, court orders, court summons, and other requests This role is pivotal in ensuring the smooth operation of our legal processing activities, supporting both in-office and remote team members. The ideal candidate will primarily work in-office, with the flexibility of one work-from-home day per week upon completion of training.

Key Responsibilities:
Review - Reviews legal documentation to determine the nature of the request and the necessary subsequent action. Identifies client account associated with the request. Sources information by retrieving from multiple Bank resources, credit cards, wires, IP addresses, statements, signature cards and other methods of validation.
Business Support - Takes appropriate administrative steps to comply with legal requests which may involve seizing client assets, placing holds, closing accounts, and other actions. Processes responses, payments, notifications to external parties, and monthly reports. Works closely with clients, law enforcement, attorneys, and courts.

Documentation - Compiles, evaluates, and maintains legal or court-related documentation. Ensures accurate tracking and reporting of all requests for compliance purposes, including tracking of incoming and outgoing communications. Analyze and give verbal or written explanations of sourced information to law enforcement, agents and attorneys and certifying and mailing to respective requestors.

Client Service - Communicates and clarifies legal requests to clients. Explains actions taken on client accounts or information as a result of legal requests. Verifies and notifies victims of identity theft.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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