At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR ROLE Develop, implement, and refine a process to deploy firmware updates to CPE devices across large-scale networks while minimizing customer service disruptions. Perform CPE device configuration, monitoring, and troubleshooting, ensuring firmware is properly integrated into the existing infrastructure. Leverage Ansible for automating firmware deployment tasks and Python for developing scripts to facilitate efficient operations, validation, and troubleshooting. Validate the success of firmware updates post-deployment, ensuring that devices function as expected and that no service interruptions occur. Collaborate closely with cross-functional teams to ensure the deployment process is efficient and that issues are identified and resolved quickly. Document the firmware deployment process, lessons learned, troubleshooting steps, and any changes made to the system. Track the progress of firmware updates, monitor device health during and after deployment, and generate reports to provide transparency and ensure high levels of customer satisfaction. YOUR PROFILE CCNA (Cisco Certified Network Associate) certification is required. Strong understanding of networking fundamentals, including TCP/IP, LAN/WAN, routing, switching, and network protocols. Proven experience in configuring, operating, and troubleshooting CPE devices. Hands-on experience with firmware updates, including validation and testing of the impacted services. Proficiency in Ansible for task automation and Python for scripting and automation purposes is a plus. Manage large-scale deployments with minimal impact on customer service. WHAT YOU’LL LOVE ABOUT WORKING HERE Join a multicultural and inclusive team environment. Enjoy a supportive atmosphere promoting work-life balance. Engage in exciting national and international projects. Hybrid work. Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities. Training and certifications programs. Health and life insurance. Referral program with bonuses for talent recommendations. Great office locations. ABOUT CAPGEMINIChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Apply now!