As a Technical Architect, you will own the integrity and strength of the solutions recommended and delivered. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Zaelab professionals working alongside you. You’ll be a go-to expert with deep platform expertise, as well as excellent consulting skills to communicate your ideas and solutions to clients; gaining buy-in to get your visions built into successful solutions. Your Responsibilities + Conduct research into clients’ use of existing CPQ solutions, such as Salesforce CPQ, producing a report of findings with recommended steps and a roadmap for solutions + Define and maintain system architecture, including data model, integrations architecture, tailoring client specific needs to fit project requirements + Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements + Review solutions and recommending improvements + Groom and refine the product backlog, in liaison with stakeholders on the project, + Own the design of and (optionally) other affiliated solutions for Sales, Service, and platform solutions + Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes + Provide guidance on user story writing style + Ensure success and acceptance criteria are defined for each story + Describe and illustrate designs with appropriate justifications + Ensure documentation of the steps for testing + Define proposed solution architecture concept during pre-sales project planning process working with the client as well as internal sales and services/delivery teams. Advise potential clients on technology choices, platform selection and integration solutions + Supervise the configuration, quality assurance, testing, and deployment + Collaborative project and workstream planning Requirements + Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study + At least 5 years’ experience in a leading role in delivering CPQ projects, as well as 5+ years in a technical role such as Salesforce Developer, Frontend Engineer or Fullstack Engineer + Hands-on implementation experience with Salesforce CPQ and/or Oracle CPQ + Hands-on experience with CSS, Javascript Libraries like React, Apex, Building and Integrating with APIs + Nice to have CAD, 3D, WebGL, Three.js or React experience + Excellent communication skills, written, verbal, and interactive when online, + Salesforce certifications desired: + Data Architect + Sharing and Visibility Designer + Platform App Builder + CPQ Specialist + Sales Cloud Consultant + Service Cloud Consultant + Experience Cloud Consultant + A hands-on approach to solution delivery with the team. You’ll do more than just create diagrams + A pro-active personality, with a can-do attitude + Excellent relationship-building skills + Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results + Available and responsive to question, clarifications and instructions + Ability to tailor communication to multiple audiences at all levels + A self-starter, experienced in leading projects or delivery work streams + Outstanding written communication skills + Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence + A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy + Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of professionals Will be a plus + Active in the Salesforce community Benefits + Competitive compensation depending on experience and skills + Unlimited, paid time off and vacation + Budget for certifications and IT conferences + Friendly team to work with around the world + Be a team player in an agile software development environment focused on collaboration and continuous integration + Health Insurance + 401K