Location: Meycauayan, Bulacan, PH / Rockwell, Makati, PH Company: Nestlé Business Services AOA, Inc. Hybrid Work Arrangement Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A DAY IN THE LIFE … A key enabler of the eBusiness Strategy is the activation of the **Purina AOA Content Studio** eContent Account Specialist aiming at supporting Purina AOA Content Studio, Content Services, Markets/Businesses along the Product Content lifecycle (E.g creation, adaptation, distribution, and monitoring of Content Assets across all touchpoints). The eContent Account Specialist for Purina AOA Content Studio will bring scalability, automation, cost efficiency, and speed to Content Services and Markets. The main purpose of the job is to be the interface between the Purina AOA Content Studio and Content Services internal Adaptation team, to ensure proper execution and delivery of the Services, work with Business/Markets teams to plan demand, manage escalation and coordinate projects. Also, the purpose will be to work with Purina AOA Content Studio Leads, and markets/businesses to perform continuous improvement and ensure they are implemented to bring value to Business. This person will be responsible for the flawless execution of Purina AOA Content Studio on Master Assets Production for Localization to Content POS, Publication and Monitoring Services. + Act as a Coordinator for the Purina AOA Content Studio, with the different Markets and Content Services according to the Service request, to ensure proper execution of the Service, with service orientation to the Market/Business and Content Services. Act as a point of escalation/resolution if any discrepancy and manage prioritization. Support on the capacity planning by providing a forecast estimate. + Act as a Project Manager Specialist for the Purina AOA Content Studio, to ensure proper execution of the Service, with service orientation to the Market/Business. + Run day-to-day Purina AOA Content Studio tasks: + Review and Validate feasibility based on input shared by Business, and when required seek for production information + Ensure timeliness execution of the Operations, and in any problem, act accordingly + Perform quality control checks against brief and related Guidelines to produce error-free work, + Collaborating with the Content Services production team and Content Services eContent Accounts + Administrative tracking + Collect market information and feedback + Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalog, Briefs, ect…). + Knowledgeable about digital content production, eCommerce and eRetailers. Knowledgeable about digital marketing related services. Experience of working with agencies and third-party vendors in content space. Liaise with Purina AOA Content Studio eco-system to integrate Guidelines and align Service Lines with vendors. Liaise with Purina AOA Content Studio Lead for Continuous improvement. + Run Weekly Operational review with Vendors to track Service delivery. Get improvement actions listed and followed up until adherence to the committed Service level. + Run periodic Meeting with Business/Market to collect demand as well as ensure that market adhere to Purina AOA Content Studio pre-requisites. Identify Market/Business knowledge gap and propose action to market to fill those gaps. + Promote and support NCE awereness. Leverage and capture NCE potential through the usage of management routines such as the DOR / WOR / MOR / QOR and NCE practices such as GSTD (Go See Think Do). + Ensure compliance with Nestlé standards including effective management of standard routines, Market Deployment Toolkit and Control Best Practices ARE YOU A FIT? + At least 2 years in Content Production Management + Good Knowledge of eCommerce and eRetailers environment + Project management skills + Strong relationship management skills dealing with Customer and -managing vendors + Workflow Management (Knowlege on ESKO solution is a plus) + Experience in using Project Mangement Tools (Microsoft Project, Jira), -- --Tracking Tools (Cost, Time, Budget) + English (advanced level) + Advanced planning ability and relation to quality deliverables + Basic understanding of design terminology and technical requirements, compatibility + Good understanding of the Production Process + Techinical expertise in Print, Adobe - AI, Indesign, Illustrator + Technical expertise in Video, AE, GIF, HTML5 + Technical expertise in 3D modelling for CGI Projects + Technical expertisse in social media platforms for Content placements + Experienced working with Usage Right Document