Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

The Credentialing Specialist is responsible for credentialing and recredentialing client practitioners as well as ensuring enrollment with participating client health plans. Credentialing functions include, but are not limited to, processing credentialing applications, performing primary source verifications and updating and maintaining credentialing database in accordance with internal policies and procedures, client health plan contracts and applicable state and federal requirements.

Responsibilities

Initiate and support the practitioner application process by sending, receiving, and analyzing practitioner documents and data import to determine completeness in preparation for payor enrollment and credentials verification process

Responsible for accurate data entry to ensure the integrity of credentialing information in applicable database(s)

Enroll providers with client payors to include Medicare, Medicaid and state and federal commercial health plans and follow up as required until process complete

Update CAQH and NPI information consistent with client practice information

Responsible for gathering, verifying evaluating highly confidential and sensitive health care practitioner credentials consistent with departmental guidelines and accreditation standards

Respond to all practitioner, client health plan and internal inquiries in a timely manner

Monitor expiring licensure, board and professional certifications and other expirable documents with practitioners within the prescribed timeframe

Maintain practitioner paper and electronic data files for clients; utilizing CAQH to submit practitioner data as required to credential individual practitioners

Collaborate with participating clients in a professional manner, department manager and/or external agencies to facilitate and ensure smooth hand-off during the credentialing process

Follow up with individual practitioners and internal and external entities to resolve discrepancies identified during the credentialing process

Perform all aspects of credentialing verification, including initial credentialing and recredentialing to ensure current credentials and timely handoff and/or review and approval of practitioner files

Conduct sanctions and compliance monitoring and alert Manager of any undisclosed negative findings immediately

Participate in team meetings and process improvement initiatives to continuously improve work product quality and efficiency

Contributes to positive culture

Keep Manager informed of potential credentialing or enrollment issues

Qualifications

Familiarity using payor websites including but not limited to CAQH, Pecos, NPI/NPPES, Availity, NaviNet, CMS I&A

Familiar with payor enrollment process for all levels of licensure including but not limited to MD/DO, NP, PhD, PT, OT, LCSW, OD, DDS, DPM, etc. across all specialties including medical, dental, vision, behavioral health and physical health

Experience should include responsibility for medical and professional credentialing processes, policies and procedures and delegated credentialing requirements

Able to communicate clearly and concisely, both verbally and in written correspondence

Able to work well under tight deadlines and respond to rapidly changing demands and provide efficient follow up

Detail oriented with ability to recognize vital information from credentialing documents

Demonstrate problem-solving, critical thinking, and deductive reasoning skills

Ability to consistently maintain quality and production expectations

Ability to learn and use credentialing database and other related databases

Capable and comfortable dealing with sensitive and confidential information with discretion and trust

Proficiency with MS Office suite

Education and Years of Experience

Associate’s degree; or, an equivalent combination of education and/or experience

Minimum of 3 years’ experience in provider credentialing in a healthcare setting

Preferred

Certified Provider Credentialing Specialist (CPCS)

Provider Enrollment Specialist Certificate (PESC)

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $47,616 -- $92,217 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. 

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. 

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?