Amplifon Americas, parent company to Miracle-Ear and Amplifon Hearing Healthcare, a global leader in hearing health care, has a strong demand for an authentic, creative, diverse and versatile candidate for our Credentialing Specialist role. We are looking for someone who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting responsibly in everything we do.

Responsible for credentialing and recredentialing of health care providers. Credentialing consists of the primary source verification of provider information, follow up, data collection, data entry and document review. This position is accountable for the growth and maintenance of the Amplifon Hearing Health Care provider network. 

Key Responsibilities:

Ensure timeliness in receipt and process of credentialing and recredentialing applications. Notify provider and location applicants of missing documentation required to complete credentialing and re-credentialing procedure. The processing of provider information to maintain the provider network database, including but not limited to: data entry of change forms, applications, rosters, and audits. Peer auditing provider information prior to submission to Credentialing Committee for review and determination. Maintain up-to-date knowledge about regulatory requirements regarding credentialing, escalating non-compliant and revenue impacting concerns to Management

Qualifications in this role include, but are not limited to:

High School Diploma required. Associate degree or higher preferred. Knowledge of NCQA Credentialing Standards and Guidelines and CMS standards.  Knowledge of the impact of credentialing on revenue cycle management. Knowledge and experience in Salesforce or similar cloud-based system. Strong knowledge of Microsoft Office Suite. Must have strong written and verbal communication skills and the ability to quickly assess, diagnose and solve problems. Excellent customer service skills including critical thinking and professional demeanor. Strong attention to detail, including accuracy and timeliness Ability to utilize and maintain credentialing database.

Preferred Experience and Skills:

Capacity to work independently and as a team, as well as under pressure. Capable of interpreting and communicating sensitive information in a timely manner in compliance with Credentialing Policies & Procedures. Able to coordinate multiple projects simultaneously Ability to identify problems and use critical thinking skills to solve them Ability to effectively adapt and adjust to changing business needs 

[MN positions only] Compensation: Based on qualifications we anticipate the hiring range will be $22.50 - $23.00 an hour.

Benefits Offered:

Medical, Dental, Vision, 401(k) with company match, generous vacation, safe and sick leave, paid holidays, in addition to other benefits. Flexible work arrangements to help support your work/life balance. Paid time off dedicated to volunteering and giving back to the communities where we live and work. Expand your experience by taking advantage of our global mobility opportunities.

About Us:

Amplifon, parent company to Miracle-Ear and Amplifon Hearing Healthcare, is the global leader in the Hearing Care Retail market. We have 70+ years of history behind us and we continue to invest and innovate to make more possible every day. With a global presence spanning 26 countries, our team of over 19,400 passionate professionals are on a mission to help people rediscover the emotions of sound. Amplifon Americas, defined as Canada, Latin America, and the United States is the largest market in the organization with significant growth potential over the next several years. 

Amplifon Hearing Healthcare is the leading hearing health care benefits solution provider with a national network of hearing health care professionals with locations across the U.S., covering more than 50 million American lives for 80+ partners. 

At Amplifon, we don't just provide hearing care solutions—we advocate for the individuals behind our success. Joining our team means more than just a job; it's an invitation to be heard, to create meaningful connections, and to form your own path to success. With an encouraging environment brimming with opportunities for development, you'll find yourself surrounded by colleagues who are not just coworkers, but supporters for your journey.

In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute. Join us in our quest to empower lives and be part of a team that's shaping the future of hearing care with passion and innovation.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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