We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** As a member of the Commercial Banking team, you will provide credit support to Independent Business Commercial Banking Managers and their portfolios. As a Credit Analyst, you will maximize the manager’s productivity by providing credit support, as well as high-quality customer service. You will assist with specialized knowledge in credit, investments and other areas identified to meet client needs. In this role you are responsible for the on-going administration and support of Independent Business Commercial Banking clients' credit related needs and you will support the team as required, develop a core understanding of internal bank procedures and policies in attaining internal/external transaction execution. You will communicate and interact effectively with RMs, Associates and other staff within The Commercial Banking Team including CIBC partners and external contacts. **Please note: Location of this role is flexible within various CIBC banking centres across Ontario.** _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you’ll succeed** + **Client Engagement –** Service the credit needs of clients in partnership with the Manager(s) and coordinate transactional needs of clients. + **Problem Solving** – Listen, inquire, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and understanding when to lean on others to find solutions. + **Organizational Skills –** Assist the Manager by preparing client files using tools necessary, coordinating processes and paperwork with internal and external service providers, assist with preparation of credit files and maintenance to audit standards to provide the ideal client experience + **Compliance -** Ensure consistency and completion of all operational processes relating to AML and GRLR and identify non-compliance areas, document, and execute corrective actions. Manage ad hoc client requests ensuring all required operational compliance issues are addressed. **Who you are** + **You can demonstrate strong knowledge of** banking products and services through your prior work experience in the Financial Services industry. Commercial Banking experience will be considered an asset. + **You're motivated by collective success.** You can communicate and interact effectively with team members and clients as well as external partners. You find meaning in relationships and surround yourself with a diverse network of partners. You create trust through respect and authenticity. + **You understand that success is in the details.** You notice things that others do not while using critical thinking skills help with your decision making. + **You give meaning to data.** You enjoy investigating hard to solve problems and making sense of information. You're motivated in your ability to communicate detailed information in a meaningful way. + **You put our clients first.** You engage with the purpose of finding the right solutions. You have initiative and the ability to create strong relationships. + **Values matter to you** . You bring your real self to work, and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Windsor-100 Ouellette Ave, 2 **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.