Company: ASSA ABLOY Door Security Solutions Canada
Reports to: Credit Manager
Location: Vaughan, Ontario Canada
ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research, and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. This is all accomplished by combining the strengths of industry-leading door and hardware brands.
We are seeking a Credit and Collections Analyst to be based in our Vaughan, Ontario location.
Job Summary
In this role as a Credit and Collections Analyst, you will contribute to our top-line growth, profitability, and free cash flow metrics while minimizing the risk of bad debt losses and maintaining compliance with company payment terms.
Key Responsibilities
Review customers and their accounts as defined by the credit policy. Call and / or email delinquent customers regularly to obtain a payment or commitment to pay. Develop and maintain a collection follow up process. Maintain communication with all customers regarding credit and collections issues and initiate necessary procedures or actions required to resolve the matter. Follow-up on all customer deductions or chargebacks to ensure the proper backup is received; advise the customer if credit will be denied or processed. Address and resolve new disputes. Regular and repeated follow up to be done until the dispute is resolved either by payment or credit. Liaise between credit and sales groups to ensure customer credit limit issues are resolved with minimum disruption to the customer. Effectively communicate and handle all customer concerns. Daily release of customer orders. Account reconciliations. Cash application when needed. Perform other related responsibilities.
Education and Experience
College or University degree, and 3 - 5 years related experience. Excellent knowledge of receivables management and concepts to perform tasks listed.
Key Competencies
Ability to make recommendations on credit decisions to the Credit Manager. JD Edwards experience is an asset. Proficient in MS Office applications; emphasis on Excel capabilities. French Bilingual an asset, not required.
Benefits
Employer-paid Benefit plan Competitive Retirement plan Ongoing training and development Tuition reimbursement programs Supportive team environment A stable and growing industry!
Interested applicants (internal & external) can apply online at www.assaabloy.com/career
ASSA ABLOY welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.