Kforce has a client that is seeking a Credit and Collections Specialist in Annapolis Junctions, MD. Roles and Responsibilities: Cash Application: * Credit and Collections Specialist will accurately process and apply customer payments to open accounts, ensuring that payments are recorded in the correct customer accounts and against the correct invoices * Review remittance information from customers to ensure correct payment allocation * Handle payment discrepancies and resolve issues by coordinating with the customer, sales, or customer service teams Payment Processing: * Process incoming payments via checks, ACH, wire transfers, credit card payments, and other forms of payment * Record daily cash receipts and ensure all payments are posted accurately and in a timely manner Account Reconciliation: * Reconcile cash application transactions and ensure the general ledger is up to date * As a Credit and Collections Specialist, you will identify and investigate any unallocated or unapplied payments and take corrective action to resolve issues * Work with the accounts receivable team to ensure that discrepancies are resolved and ensure accounts are current Customer Communication: * Communicate with customers to obtain payment details or resolve discrepancies in payment application * Respond to customer inquiries regarding payment issues or account status