Description • Utilize customer portals to obtain payment status, reconcile accounts, and retrieve outstanding balance details as needed. • Proactively contact B2B Retail (CPG) clients via email regarding past-due invoices; partner to bring accounts up to date. • Investigate disputes and discrepancies including scrutinizing Proofs of Delivery and Bills of Lading; assist in resolving customer billing and credit issues. • Addressing collection inquiries, providing copies of invoices, statements, and documenting all activities in the High Radius Credit & Collections platform. • Collaborate with cross-functional teams to resolve past-due invoices, disputed invoices, and payment issues, ensuring A/R accuracy. • Assess and authorize removal of credit blocks (blocked orders) in accordance with customer’s risk profile, including triaging and rectifying root cause for credit blocked orders. • Evaluate credit risk: review, prepare and recommend credit limits for small and medium-sized accounts. • Develop and maintain effective relationships, escalating issues to Management as needed for prompt resolution. • Achieve daily and monthly team productivity goals and objectives. • Perform other miscellaneous duties and projects, as assigned. Skills Collection, Customer service, Accounts receivable, Credit analysis, Reconciliation, Microsoft office, Accounting, Sap Top Skills Details Collection,Customer service,Accounts receivable,Credit analysis,Reconciliation Additional Skills & Qualifications Proficiency in High Radius Credit and Collections platforms and SAP B2B Retail (CPG) Experience Level Expert Level Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 28, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.